Site Reliability / Infrastructure Engineer
About The Position
Medal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth. You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs. The right person probably came through startups and scale-ups, has been in the room when things broke at 2am, has scaled databases under pressure, and knows the difference between a durable fix and a patch that buys you a week.
Requirements
- Strong fluency in Terraform, with real experience owning infrastructure-as-code at scale
- Hands-on experience running Elasticsearch for user-facing features, not just as a log sink
- Deep knowledge of GCP: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystem
- Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in production
- Ability to work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrence
- Experience with GitHub Actions in a production environment
- Ability to flag issues clearly and rapidly during incidents and lead/write actionable postmortems
- Experience at startups, comfortable in an environment of rapid growth where scaling up is a priority
- Great judgment, knowing the difference between a durable, sustainable fix and a patch that buys you a week
Responsibilities
- Own the on-call rotation
- Drive postmortems
- Work directly with engineering teams to meet their infra needs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
