Site Reliability Engineering (SRE)/Dev Ops
About The Position
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. This role involves designing, deploying, and configuring various customer-facing infrastructures, applications, and services. The successful candidate will design and manage Cloud infrastructure and services that meet enterprise-grade SLA standards. Responsibilities include resolving customer escalations, preventing incident reiteration through processes, procedures, and automation, and monitoring, diagnosing, and resolving urgent production issues, potentially outside of normal business hours. The role also involves creating and deploying scalable monitoring systems for a growing global infrastructure and writing, augmenting, and maintaining production documentation.
Requirements
- Typically requires a college degree (or equivalent) with up to one year of experience but may not have any.
- Conceptual knowledge of theories, principles, and practices within discipline and industry.
Responsibilities
- Design, deploy and configure various customers facing infrastructures, applications, and services.
- Design and manage Cloud infrastructure and services that meet enterprise grade SLA standards.
- Resolve customer escalations and help prevent reiteration of those incidents by creating processes, procedures, and automations.
- Monitor, diagnose, and resolve urgent production issues during period potentially off normal business hours.
- Create and deploy scalable monitoring systems for massively growing global infrastructure.
- Write, augment, and maintain production documentation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
