Sr Site Reliability Engineer - US West Coast

Baxter • Deerfield, IL

1d • Remote

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Baxter is seeking a highly experienced Senior Site Reliability Engineer to join our dynamic team on a mission to save and sustain lives through a growing portfolio of connected devices. In this role, you will be responsible for providing administration, operation support and monitoring of customer facing digital health software applications and platforms deployed in the Baxter’s Azure cloud platform. You will also be responsible for defining and documenting processes to ensure that required security, privacy and other compliance standards are maintained.

Requirements

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
• Prior working experience in Site Reliability Engineering managing cloud-based infrastructure and applications.
• Enterprise related engineering experience in 24x7 uptime, regulated environments.
• Proven experience in Product, Platform, and system planning and operations.
• Proven experience in Azure or AWS administration and operations leveraging Azure/AWS monitoring services.
• Working knowledge of related technologies including cloud, encryption, IPsec, VLANs, VPNs, routing, WAF/firewalls, proxy services, LAN/WAN connectivity, advanced security & threat protection.
• Experience with systems administration, including Windows and Linux environments.
• Proficiency in scripting and automation tools (e.g., PowerShell, Bash).
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

• Azure certifications (e.g., Microsoft Certified: Azure Administrator) are a plus.

Responsibilities

• Drive strategies to ensure 24x7 availability of services and business continuity for customer facing healthcare software applications and platforms hosted on Microsoft Azure cloud.
• Manage and administer Azure resources, including virtual machines, databases, and networking components.
• Define and document operating procedures to ensure required security, privacy and other compliance standards are maintained for digital solutions deployed in cloud.
• Manage process, planning, and execution for Disaster Recovery (DR) and Business Continuity Planning (BCP).
• Define and refine Operations SLAs to maintain high level of Customer Satisfaction.
• Establish non-functional requirements to meet SLAs.
• Establish infrastructure and application monitoring dashboards and workflow for automatic routing of notifications.
• Define key performance indicators that can be monitored, measured, and used to derive opportunities.
• Standardize site metrics for stakeholders, reporting on various KPIs including SLAs, availability, capacity utilization, service metrics and cost utilization.
• Work closely with DevOps Engineers to automate infrastructure provisioning and deployment processes.
• Participates in a weekly on call rotation providing support for after hours, weekends and holidays as needed.

Benefits

• medical and dental coverage that start on day one
• insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• educational assistance programs
• paid holidays
• paid time off ranging from 20 to 35 days based on length of service
• family and medical leaves of absence
• paid parental leave
• commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• childcare benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree