Site Reliability Engineer

Electrolux Group•Charlotte, NC

2d•Hybrid

About The Position

The Site Reliability Engineer plays a critical role in designing, building, and maintaining scalable, secure, and highly available cloud infrastructure that supports mission-critical business applications and digital experiences. This role combines infrastructure engineering, cloud operations, automation, and reliability best practices to ensure optimal platform performance and resilience. Working closely with IT, eCommerce, Marketing, and Product teams, you will drive infrastructure strategy, support high-traffic customer-facing platforms, and improve operational excellence through automation, monitoring, and continuous improvement. Success in this role requires strong cloud and DevOps expertise, a proactive problem-solving mindset, and the ability to influence technical decisions across a complex technology landscape.

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; equivalent experience considered
6+ years of experience in infrastructure engineering, site reliability engineering, cloud engineering, or related disciplines
Strong understanding of cloud platforms, DevOps practices, and infrastructure automation
Experience implementing CI/CD pipelines and supporting modern software delivery practices
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication and collaboration skills with the ability to work effectively across technical and business teams

Nice To Haves

Experience administering Azure, AWS, or Google Cloud Platform environments
Hands-on experience with Akamai CDN and content delivery optimization
Strong knowledge of Linux and Windows operating systems, networking concepts, and web protocols including HTTP, HTTPS, DNS, and SSL/TLS
Experience with Infrastructure-as-Code tools such as Terraform, CloudFormation, Ansible, Puppet, or Chef
Familiarity with Azure DevOps, GitHub, Argo CD, or similar DevOps and deployment platforms
Experience with observability, monitoring, and incident management practices
Security-focused mindset and relevant certifications such as CompTIA Security+ or equivalent

Responsibilities

Design, build, and support highly available, scalable, and secure cloud infrastructure environments
Develop and maintain infrastructure-as-code solutions to automate provisioning, configuration, and deployment activities
Enable and enhance CI/CD capabilities across multiple applications and platforms
Support and optimize customer-facing digital platforms, ensuring reliability during peak traffic events and critical business periods
Manage content delivery networks (CDNs), DNS services, and SSL/TLS certificate lifecycle management
Monitor system performance, availability, and reliability, implementing proactive measures to improve operational resilience
Reduce Mean Time to Recovery (MTTR) through automation, observability, incident response improvements, and root cause analysis
Collaborate with cross-functional teams to align infrastructure solutions with business and technical objectives
Contribute to infrastructure roadmaps, architecture decisions, and continuous improvement initiatives
Mentor junior engineers and promote engineering best practices across the organization