Site Reliability Engineer (Associate, Experienced, or Senior)

Boeing•Berkeley, MO

3d•$99,450 - $217,350•Onsite

About The Position

The Boeing Company is looking for a Site Reliability Engineer (Associate, Experienced or Senior) to join the Air Dominance Site Reliability Engineering team located in Berkeley, MO. This role will provide hands-on technical ownership for GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, and related software delivery tools such as Artifactory and SonarQube. The selected candidate will drive reliability improvements, automate operational workflows, troubleshoot complex incidents, lead planned maintenance activities, and help establish mature Site Reliability Engineering practices for the team. Our teams are currently hiring for a broad range of experience levels including Associate, Experienced and/or Senior Level Software Engineers. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

Requirements

Bachelor's Degree
Ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment (An interim and/or final U.S. Secret Clearance Post-Start may be required)
Ability to obtain access to Special Access Programs (SAP), for which the US Government requires US Citizenship as a condition of employment
2+ years of experience with software development and/or troubleshooting software
2+ years of experience with Git-based source control workflows including branching strategies, code reviews, and pull request processes
2+ years of experience developing software products in a cloud computing environment e.g. Azure/AWS/Google Cloud
Ability to follow documented procedures and communicate technical status clearly

Nice To Haves

Level 3: 5 or more years' related work experience or an equivalent combination of education and experience
Level 4: 9 or more years' related work experience or an equivalent combination of education and experience
Active clearance
Linux system administration, software development, DevOps, DevSecOps, IT operations, or related technical work
Experience or coursework with Agile software development
Basic understanding of networking, operating systems, databases, software build processes, and secure system administration
Experience with Jira, Confluence, or other Atlassian administration and support activities
Experience with PostgreSQL administration, SQL troubleshooting, backups, or restore procedures
Experience writing scripts in Bash, Python, PowerShell, Java, C#, C++, or a similar language
Experience with Artifactory, SonarQube, Jenkins, or similar software delivery tools
Familiarity with monitoring, alerting, logging, incident response, and operational metrics
Ability to obtain Security+ certification
Experience designing or improving monitoring, alerting, dashboards, operational metrics, and SLOs
Experience supporting Air Dominance, classified, air-gapped, or highly regulated engineering environments
Experience with disaster recovery planning, continuity of operations, backup validation, and restore testing
Experience leading technical investigations, post-incident reviews, and corrective action plans
Demonstrated ability to balance customer urgency, system reliability, security requirements, and change control
Strong customer service mindset and ability to support engineering teams in a mission-focused environment
Strong written and verbal communication skills

Responsibilities

Operate and maintain GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, and related developer tooling infrastructure
Support GitLab runner registration, runner health checks, runner queue troubleshooting, and basic capacity, KPI, and error budget reporting
Support software development tool administration, maintenance, version upgrades, patch management, and integration between tools such as Jira, GitLab, Artifactory, Confluence, and SonarQube
Serve as a technical owner for platform reliability, availability, performance, capacity, backup, recovery, and operational readiness
Develop and maintain Infrastructure as Code (IaC), Ansible, and other automation for provisioning, configuration, platform scaling, health checks, reporting, backup validation, and routine operational tasks
Plan and execute approved changes, including application upgrades, security patches, database maintenance, runner lifecycle activities, and infrastructure updates
Define, collect, analyze, and refine software delivery and platform reliability metrics to support data-driven decision making
Support incident response, root cause analysis, corrective action tracking, and post-incident reviews
Partner with developers, project administrators, cybersecurity personnel, infrastructure teams, database administrators, and program stakeholders
Improve runbooks, standard operating procedures, architecture documentation, and disaster recovery procedures
Evaluate platform risks, capacity trends, recurring incidents, and operational toil, then recommend and implement improvements
Participate in after-hours support for urgent or mission-impacting issues as required
Monitor application, runner, database, storage, and host health using approved monitoring and alerting tools
Triage and resolve routine service requests, access issues, pipeline infrastructure issues, and platform support tickets
Assist with incident response during primary support hours and participate in after-hours support when required by mission need
Help maintain operational runbooks, troubleshooting guides, architecture notes, and standard operating procedures
Assist with backup monitoring, restore validation, patching, upgrades, and planned maintenance activities
Create and maintain Infrastructure as Code (IaC), Ansible, and other scripts and automation to simplify infrastructure administration and software deployment under the guidance of more senior engineers
Assist in setting up and maintaining development and production-like environments for developer tools and supporting application devices
Contribute to metrics and dashboards that monitor system performance, software delivery health, and operational efficiency
Follow approved change management, security, access control, and configuration management processes
Collaborate with developers, project administrators, cybersecurity personnel, infrastructure teams, and program stakeholders
Learn and apply Site Reliability Engineering practices, including incident management, service objectives, root cause analysis, automation, and continuous improvement
Contribute to process improvements that help operationally field higher-quality end-to-end system software more frequently