Site Reliability Engineer

Matternet•Mountain View, CA
•$160,000 - $205,000

About The Position

Matternet is building autonomous drone networks that deliver critical goods across healthcare, logistics, food, and retail. The Site Reliability Engineer will join the platform team responsible for the backend, data, and infrastructure services behind the delivery network. The role owns reliability for systems supporting live flight operations, including defining reliability measures, building alerting and automation, and leading incident response. This is a hands-on role in a safety-critical environment working across AWS infrastructure, Kubernetes, Terraform, observability, and messaging and data systems connecting the fleet to the cloud. The expected starting compensation range is $160,000–$205,000, based on San Francisco Bay Area market data. Final compensation depends on experience, skills, level, location, and potential impact. Total rewards include equity and benefits such as medical, dental, vision, life, and disability coverage, flexible spending accounts, unlimited paid time off, company holidays, and a 401(k) plan.

Requirements

  • At least 3 years in SRE, infrastructure, or backend roles operating production systems, including on-call responsibility.
  • Strong experience with AWS, Kubernetes, and containers.
  • Hands-on infrastructure-as-code experience.
  • Experience building monitoring and alerting with tools such as Prometheus and Grafana.
  • Proficiency in at least one programming or scripting language.
  • Track record of incident response, root-cause analysis, and turning incidents into durable fixes.
  • Clear technical communication and cross-functional collaboration.

Nice To Haves

  • Experience with Terragrunt or Gruntwork.
  • Experience operating Kafka, MQTT brokers, or other messaging systems.
  • Experience with PostgreSQL operations, including upgrades, replication, and backup and recovery.
  • Knowledge of security practices for cloud infrastructure.
  • Experience with IoT/telemetry, fleet, robotics, or other systems with hardware in the loop.
  • UAV, aerospace, logistics, or other operationally critical domain experience.
  • Experience using AI coding assistants to accelerate development.

Responsibilities

  • Define and track service-level objectives for services supporting live operations and establish reliability baselines.
  • Own and improve production monitoring, alerting, and observability.
  • Build and participate in an on-call rotation, lead incident response, and conduct effective post-incident reviews.
  • Improve the resilience of core systems, including databases, Kubernetes, messaging, and multi-AZ availability.
  • Automate infrastructure and operational work using infrastructure-as-code and CI/CD.
  • Collaborate with cloud, onboard software, operations, and safety teams on how systems are built, deployed, and operated.

Benefits

  • Equity
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life coverage
  • Disability coverage
  • Flexible spending accounts (FSA)
  • Unlimited paid time off
  • Company holidays
  • 401(k) plan
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