Site Reliability Engineer

KPMG • Toronto, ON

46d • $105,000 - $156,600

About The Position

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.
The OPS Site Reliability Engineer will be a focal role owning and ensuring the fluent operations of Managed Services offerings in the KPMG production cloud environment. The role will be focusing on driving high reliability into systems by working closely with the development DevOps engineers, security teams, IT-operations teams (Canadian and Global) as well as our advisory client facing teams.
The role will be in charge of defining, documenting and operating production environments. Some of the main responsibilities include the creation and setup of new product/service environments, DevOps provisioning, development and adoption of new OPS tools and methodologies, day-to-day governance of the production offerings, continuous improvement of the OPS process, collaboration on pipeline automation with the development DevOps engineers, periodic maintenance, and day-to-day troubleshooting of support / helpdesk / business escalations
We are looking for a Devops expert with strong Operations related experience.

Requirements

• Bachelors Degree in Computing Science or a related field or equivalent Technical Diploma combined with relevant experience
• At least 3 years of experience in IT Operations
• Working in large and complex IT environments
• Working with UNIX/Linux/BSD systems and/or Windows server systems as an application or database administrator
• Proven experience administering large applications in production grade cloud, with emphasis on Azure (other cloud: AWS, GCP)
• Experience with configuration management (Chef, Ansible, Puppet)
• Experience with proactive governance, monitoring, and a continuous operational improvement processes
• At least 3 years of experience with DevOps CI/CD development
• Automating builds, releases, and pipelines, with advantage to knowledge with GitHub Actions (other tools: Jenkins, TravisCI, Azure ADO)
• Experience with infrastructure as code with, with advantage to knowledge with Terraform (other tools: AWS CloudFormation)
• Other software development experience, including scripting with Ruby, Python, Bash, PowerShell, and Java
• Experience with Git branching and source code management within enterprise team setup
• At least 2 years of experience managing teams in the IT and/or software development space

Responsibilities

• Documentation of processes in OPS production environments
• Continuous improvement of the OPS production processes and increasing the performance of OPS KPIs, including the development and/or adoption of tools and technologies
• Collaborating with the development teams on DevOps Automation development and adoption of pipelines for OPS production environments
• Provisioning of pre-prod (with client data) and production environments. Collaborating with security and architecture teams
• Continuous proactive governance, and governance processes in production environments
• Troubleshooting of support / helpdesk / business escalations
• Periodic maintenance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees