About The Position

Enterprise Technology Services (ETS) is part of IS&T and delivers global-scale platforms and services that keep Apple's operations secure and running. The team manages identity, device security, and anti-abuse platforms — covering everything from manufacturing and repairs to software updates and activations. ETS also oversees supply chain, manufacturing, and partner integration platforms, protecting data on more than 2.5 billion devices worldwide. And when Apple prepares for a global product launch, ETS owns the systems that ramp factory production — managing serial numbers, network credentials, and verified software. Do you love working on highly scalable and secure distributed applications? Does the idea of fast-paced environment make your heart leap? Do you want your technical abilities to be challenged every day and for your work to make a difference in the lives of millions of people? If so, the Product Engineering Systems group is looking for dedicated hands-on SRE Engineer who are not afraid to share knowledge, think creatively, and question assumptions. Join us to do the best work of your life with a welcoming, diverse, and hard-working group of engineers. Bring passion and dedication to the job, and there’s no telling what you could accomplish! A good fit candidate for this role would demonstrate a strong passion for designing, deploying and monitoring systems that are fast, efficient, and scalable at every layer. The candidate will have a deep curiosity to understand how applications behave under load, identify bottlenecks across infrastructure, databases, and code paths, and optimize them for peak performance. They should be comfortable analyzing complex datasets to uncover inefficiencies, and partnering with engineering teams to drive measurable improvements. A strong instinct to automate validation, visualize metrics, and translate technical insights into actionable outcomes is key to success in this role.

Requirements

  • BS in engineering, computer science or other technical disciplines.
  • 4+ years of working experience in ITIL terminology for incident and problem management.
  • Monitoring distributed systems application architectures in log monitoring and analysis tools (e.g. Splunk).
  • Hands-on knowledge in java programming and REST APIs for Application debugging and root cause analysis.
  • Strong in at-least one programming or scripting languages like Perl, Python, Ruby etc., for developing tools in Observability, ETL etc..
  • Track record of excellent interpersonal, analytical, and communication skills.
  • Strong understanding of database principles and working knowledge in distributed storage and infrastructural solutions such as Oracle, Cassandra, SOLR, and Kafka.
  • Good command on Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc.,) and troubleshooting skills in large scale environments.
  • Experience with container management and micro-services architectures such as Docker in cloud and on-premises infrastructure.

Responsibilities

  • Designing, deploying and monitoring systems that are fast, efficient, and scalable at every layer.
  • Understanding how applications behave under load.
  • Identifying bottlenecks across infrastructure, databases, and code paths, and optimizing them for peak performance.
  • Analyzing complex datasets to uncover inefficiencies.
  • Partnering with engineering teams to drive measurable improvements.
  • Automating validation.
  • Visualizing metrics.
  • Translating technical insights into actionable outcomes.
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