About The Position

The Site Reliability Engineer will focus on improving platform health and resiliency. The role involves monitoring and troubleshooting distributed, multi-tiered systems; building dashboards and configuring alerts with application performance monitoring (APM) tools; and working with engineering teams across security, networking, and infrastructure to address issues affecting platform health. The position is onsite in Columbus, Ohio, and relocation is possible. The posting describes a duration of 6+ months.

Requirements

  • At least 8 years of software engineering experience.
  • At least 4 years of experience on Site Reliability Engineering teams, with continued focus on improving platform health.
  • Familiarity with Agile or other rapid application development practices.
  • Hands-on expertise building dashboards using APM tools.
  • Experience with distributed, multi-tiered systems, algorithms, relational databases, and NoSQL databases.
  • Knowledge of or exposure to caching tools such as Redis or Memcache, or messaging tools such as MQ or Kafka.
  • Working knowledge of APM tools such as Splunk, GCL, ELK, Grafana, or Prometheus.
  • Ability to create dashboards using GCL, Splunk, or ELK and set up alerts.
  • Ability to work with engineering teams on security, networking, and infrastructure challenges.
  • Shell scripting experience and knowledge of DevOps tools such as Ansible, including YAML for writing playbooks.
  • Experience with distributed storage technologies such as NFS and dynamic resource management frameworks or platforms such as PCF, Kubernetes, OpenShift, AWS, or Azure.

Nice To Haves

  • Working knowledge of CI/CD, including source control such as Git and continuous integration or release tools such as Jenkins or UCD Release.

Responsibilities

  • Improve platform health and resiliency.
  • Build dashboards and configure alerts using APM tools such as GCL, Splunk, or ELK.
  • Work with engineering teams across security, networking, and infrastructure to address challenges affecting platform health and resiliency.
  • Proactively identify problems, opportunities for improvement, and performance bottlenecks.
  • Use shell scripting and DevOps tools such as Ansible to write playbooks.
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