Site Reliability Engineer 1

WEXPortland, ME

About The Position

We are looking for a highly motivated and high-potential entry-level Site Reliability Engineer (SRE) to join our team and help drive meaningful business impact while launching your career in reliability engineering. This is a really exciting time to be part of the SRE transformation at WEX. Our sophisticated products power a diverse range of customer businesses, and the underlying infrastructure and platforms generate rich, complex telemetry data. As we scale and modernize, ensuring reliability, performance, and efficiency across our systems is more critical than ever. As an SRE, you’ll contribute to building and supporting the foundational reliability engineering practices that help WEX deliver seamless, highly available, and performant services. You’ll work on developing tools, automation, and monitoring solutions to reduce operational toil, improve observability, and accelerate root cause analysis and recovery. You’ll also help us advance our incident and problem management practices and contribute to making our systems more resilient and scalable. We operate with an agile mindset, blending engineering and operations in a collaborative, fast-paced environment. You'll be surrounded by experienced engineers and leaders who will support, mentor, and challenge you to grow. If you aspire to be a strong engineer who can solve tough problems, drive real impact, and grow quickly in the field of reliability engineering, this is a fantastic opportunity for you!

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).
  • Basic understanding of Linux/Unix administration, networking, and system troubleshooting.
  • Basic knowledge of containerization and orchestration (Docker, Kubernetes).
  • Familiarity with scripting languages such as Python, Bash, or PowerShell.

Nice To Haves

  • Basic experience in CI/CD tools (e.g., Jenkins, GitHub Actions, or GitLab CI).
  • Understanding of monitoring tools such as Prometheus, Grafana, or Splunk.
  • Awareness of cloud computing concepts (AWS, Azure, or GCP).
  • Good understanding of version control systems (Git).
  • Familiarity with developing AI based solutions.
  • Ability to work in a fast-paced, collaborative environment.
  • Basic familiarity with location services, telemetry, or event-driven systems.
  • Understanding of the challenges with network variability, especially for mobile clients or IoT systems.

Responsibilities

  • Assist in monitoring and maintaining system reliability and performance.
  • Participate in incident management, triage, and root cause analysis.
  • Develop basic automation scripts to reduce manual operational tasks.
  • Collaborate with senior engineers to learn best practices in system design and maintenance.
  • Follow established processes for service deployment and change management.
  • Engage in knowledge-sharing sessions to enhance team learning.

Benefits

  • health, dental and vision insurances
  • retirement savings plan
  • paid time off
  • health savings account
  • flexible spending accounts
  • life insurance
  • disability insurance
  • tuition reimbursement
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