Site Reliability Engineer - Fully Remote

Partnerize•Philadelphia, PA

3d•Remote

About The Position

We are at a pivotal point in our tech progression. We're looking to grow the technical estate, replace existing systems with new and scale and develop the platform. It's an exciting time to join the team in this captivating period. As an SRE you will be part of the Partnerize Technical Operations team, they work with the business, development and IT functions. You’ll be building the infrastructure, delivering projects and processes required to ensure we remain available, scalable and secure. Involved in support, project delivery and maintenance activities completed by the Operational Team. You should have a keen interest in problem-solving accompanied with experience in Linux systems, an understanding of web servers, basic database skills and have an interest in DevOps and systems administration. We’re looking for a mix of technical generalists, specialists, candidates that are new to IT or very experienced. For us, it's more about the person and the character than the role. We need people that will get excited about taking us to the next stage of our evolution helping us with their specific skills and experience but learning new ones along the way.

Requirements

Experience of databases (MySQL, PostgreSQL, Redis)
Understanding of scripting languages (Python, Bash, PHP)
Knowledge of platform or application automated deployment and configuration management (Ansible, Docker, terraform etc)
An awareness of AWS and other cloud infrastructure services
Linux system administration skills.
Ability to troubleshoot, diagnose and solve issues independently.
Self-learner, ability to document learning as experience is gained.
Experience as part of a team supporting and maintaining an infrastructure.
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
Ability to prioritise workload including occasional Incidents and Problem management
Knowledge of and experience with the ITIL practices.

Nice To Haves

An interest in development, new technologies and innovation
Supporting development teams into the refactoring of technical debt
Kubernetes, docker and containers
Experience with monitoring systems, e.g. Zabbix, Nagios etc.
Experience of JIRA and Confluence
Nginx or web server technologies
Gluster or storage technologies
Git and version control
Elasticsearch technologies - especially Kibana
Experience with Apache Kafka and Druid

Responsibilities

Provide primary operational support and engineering for multiple large, distributed software applications
Measure and optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions
Partner with development teams to improve services through rigorous testing and release procedures
Participate in system design consulting, platform management, and capacity planning
Work closely with development and tech teams ensuring technical Issues and projects are correctly managed.
Deliver small and large technical projects in a prompt and timely manner.
Act as an escalation for Support Incidents and assignments while maintaining a high level of quality
Be responsible for continuous improvement, continuous delivery and continuous integration.
Participate in the On-Call Rotation.

Benefits

Flexible Time Off Policy
Enhanced parental leave (16 weeks for birth parent, 8 weeks for non-birth parent at full pay) and $100 bonus after the birth of your child
Regular company events and activities
Robust Company Sponsored Health & Welfare Benefits
401k Plan – 4% employee match
Enhanced Wellness Program including access to EAP and Wellness Coaching

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