Site Reliability Engineer

PayPal•Scottsdale, AZ

1d•$125,029 - $151,000•Hybrid

About The Position

PayPal, Inc. seeks Site Reliability Engineer in Scottsdale, AZ. The role involves monitoring and analyzing system metrics to ensure optimal availability, performance, and reliability of digital platforms and applications. This includes continuous assessment of system health indicators, performance benchmarks, and service-level objectives. The engineer will diagnose and resolve complex system issues through systematic troubleshooting, performing root cause analysis and implementing sustainable solutions. Key responsibilities include creating and maintaining automation scripts, tools, and operational processes to streamline operations and reduce manual intervention. Configuring, maintaining, and improving monitoring and alerting systems is also crucial. The role requires analyzing system usage patterns to forecast resource needs, ensuring scalability, and implementing preventive measures against capacity-related issues. Designing and implementing highly reliable, fault-tolerant systems with industry best practices for high availability and disaster recovery, ensuring reliable software releases, and performing failure simulations are essential. The engineer will also develop and maintain documentation for system configurations, operational procedures, and incident handling workflows, and partner with development, operations, and product teams to enhance system architecture for improved performance, reliability, and scalability.

Requirements

Bachelor’s degree, or foreign equivalent in Computer Science, Engineering, or closely related field plus five years of experience in site reliability engineering, systems administration, or a related technical field.
Production Support – 5 years
Incident Management – 5 years
System and Application Monitoring (DataDog, Splunk)– 5 years
Batch Systems and Tools (Control-M) – 5 years
System Administration - 5 years
Configuration Management - 5 years
Infrastructure Management - 5 years
UNIX/Linux Administration - 5 years
Technical Documentation (Confluence) - 3 years
Programming/Scripting (Shell, Perl, Python) - 3 years
Database Technologies (Oracle, PostgreSQL) - 3 years
Cloud Technologies (AWS, GoogleCloud) – 2 years
Containerization Tools and Technologies (Kubernetes, Docker) – 2 years

Responsibilities

Monitor and analyze system metrics to ensure optimal availability, performance, and reliability of digital platforms and applications.
Diagnose and resolve complex system issues through systematic troubleshooting methodologies, performing comprehensive root cause analysis of system failures, and implementing sustainable long-term solutions.
Create and maintain automation scripts, tools, and operational processes designed to streamline operations, reduce manual intervention requirements, and enhance system reliability.
Configure, maintain, and continuously improve monitoring and alerting systems to provide actionable insights into system health and performance metrics.
Analyze system usage patterns and trends to accurately forecast future resource requirements, ensuring adequate system scalability, and implementing preventive measures to avoid capacity-related performance degradation or service interruptions.
Design and implement highly reliable, fault-tolerant systems that incorporate industry best practices for high availability and disaster recovery.
Ensure reliable software releases and perform systematic failure simulations to proactively identify system weaknesses and improve overall system robustness.
Develop and maintain comprehensive documentation for system configurations, operational procedures, and incident handling workflows.
Partner with development, operations, and product teams to enhance system architecture for improved performance, reliability, and scalability to ensure alignment between business objectives and technical implementation strategies.