Site Reliability Engineer

Seek Now•Atlanta, GA

18d•Hybrid

About The Position

SeekNow is transforming property inspections through technology, data, and human expertise. We deliver faster, smarter, more reliable insights to insurance carriers and single-family rental markets, and we’re just getting started. If you want to be part of a product-driven, tech-forward team building real-world impact at scale, you’re in the right place. As a Site Reliability Engineer, you'll be responsible for the availability, scalability, and operational health of our AWS-hosted infrastructure. You'll lead incident response, build the automation that lets our engineering teams ship safely and often, and drive a culture of measurable reliability across the organization.

Requirements

4+ years in SRE, DevOps, or cloud operations roles supporting production systems
Deep hands-on experience operating workloads in AWS (e.g., EC2, ECS/EKS, Lambda, RDS, S3, IAM, VPC, CloudWatch)
Proven experience with incident management: on-call ownership, incident command, root cause analysis, and postmortem processes
Demonstrated track record of building fully automated CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, CodePipeline, or similar)
Strong infrastructure-as-code skills with Terraform, CloudFormation, or CDK
Proficiency in at least one scripting or programming language (Python, Go, Bash)
Experience with containers and orchestration (Docker, Kubernetes)
Familiarity with observability tooling such as Datadog, Prometheus/Grafana, or the ELK stack
Clear communicator who stays calm under pressure and can explain complex issues to technical and non-technical audiences

Nice To Haves

AWS certifications (Solutions Architect, DevOps Engineer)
Experience with GitOps workflows (ArgoCD, Flux)
Background in security operations, compliance frameworks (SOC 2, ISO 27001)

Responsibilities

Own the reliability and performance of production services running in AWS, including capacity planning, cost optimization, and architecture reviews
Design, build, and maintain fully automated CI/CD pipelines that take code from commit to production with minimal manual intervention
Lead incident management: serve in the on-call rotation, coordinate response during outages, run blameless postmortems, and drive remediation to completion
Define and track SLOs, SLIs, and error budgets in partnership with product and engineering teams
Build and improve observability through monitoring, logging, alerting, and distributed tracing
Manage infrastructure as code and eliminate toil through automation
Partner with development teams to embed reliability best practices into system design and release processes
Contribute to disaster recovery planning, security hardening, and compliance efforts