Site Reliability Engineer (SRE) | Onsite

Photon•United States,

1d•$52,000 - $183,000•Onsite

About The Position

The Site Reliability Engineer (SRE) is responsible for improving the reliability, resiliency, observability, and operational stability of large-scale application and platform environments. The role focuses on proactive monitoring, incident response, troubleshooting, and continuous improvement of production reliability. The position works closely with application, infrastructure, and platform teams to improve system reliability and support production releases and platform changes.

Requirements

8+ years of relevant experience in Site Reliability Engineering, production engineering, DevOps, cloud operations, or related engineering roles.
Strong experience with production reliability, resiliency, and operational support.
Hands-on experience with Datadog and Grafana for monitoring and observability.
Strong experience with incident response, troubleshooting, and root-cause analysis.
Strong debugging and problem-solving skills across complex application and infrastructure environments.
Familiarity with infrastructure automation and Infrastructure-as-Code concepts.
Familiarity with Jira and GitHub.
Familiarity with unit testing and API testing.
Understanding of secure coding and operational security practices.
Ability to work closely with development, infrastructure, and platform engineering teams.

Nice To Haves

Experience working with cloud-based platforms; GCP experience is preferred.

Responsibilities

Drive reliability, availability, and resiliency across application and platform environments.
Implement and improve monitoring, alerting, dashboards, and observability using Datadog and Grafana.
Monitor production environments and proactively identify reliability and performance issues.
Lead and participate in incident response, troubleshooting, and production issue resolution.
Perform root-cause analysis for incidents and recurring production issues.
Identify opportunities to reduce operational issues through automation and engineering improvements.
Work closely with application, infrastructure, and platform teams to improve system reliability.
Support operational readiness and production stability for application releases and platform changes.
Analyze application and infrastructure behavior to identify performance, capacity, and reliability risks.
Improve troubleshooting and debugging practices across production environments.
Support continuous improvement of operational processes based on incidents and production observations.
Follow secure engineering and operational practices.
Use Jira and GitHub as part of the engineering and delivery lifecycle.