Site Reliability Engineer ll

ResMed•San Diego, CA

1d•$124,000 - $186,000

About The Position

Resmed is hiring a hands-on Site Reliability Engineer to improve the reliability, performance, and operability of customer-facing digital health products. The role spans software engineering, cloud infrastructure, observability, incident response, performance engineering, and release readiness. You will work with Product Development, SRE, DevX, Security, and platform teams to help identify reliability risks early and address them in application and service code. The focus is on building services that perform well under load, recover effectively, and are easier to operate and support in production. The role contributes to the reliability of products that support Resmed’s mission of helping people breathe better and live healthier, longer lives. Reliability is treated as part of how services are designed, developed, released, and continuously improved.

Requirements

Three or more years of experience in Site Reliability Engineering, Production Engineering, Platform Engineering, DevOps, cloud infrastructure, or a related field.
Hands-on experience operating Kubernetes or another container orchestration platform in production.
Experience supporting distributed, customer-facing applications in AWS or a comparable public cloud environment.
Experience with production monitoring, alerting, logging, and dashboarding.
Experience troubleshooting application, container, network, and infrastructure issues.
Experience building internal operational tools or developer self-service workflows.
Familiarity with SLIs, SLOs, availability, latency, throughput, error rates, and resource saturation.
Experience participating in production incident response or an on-call rotation.
Ability to automate operational work using Python, Go, Bash, or another relevant language.
Strong written and verbal communication skills.

Nice To Haves

Experience with distributed tracing and modern observability practices.
Familiarity with cloud cost optimization and container resource efficiency.
Experience with performance engineering, including load testing, capacity analysis, performance monitoring, or bottleneck identification.

Responsibilities

Partner with product development teams to improve application and service reliability, scalability, and performance through code.
Identify and help resolve production issues involving latency, resiliency, service dependencies, failure handling, capacity, and system behavior under load.
Build and improve observability using Datadog, logs, metrics, traces, APM, cloud telemetry, dashboards, and alerts.
Support production readiness for new features, releases, migrations, and other customer-impacting changes.
Use production data to help define practical SLIs, SLOs, alerting thresholds, and reliability priorities.
Drive performance engineering activities, including profiling, load testing, bottleneck analysis, capacity planning, performance monitoring, and regression detection.
Improve incident response practices, runbooks, alert quality, post-incident actions, and resolution of recurring production problems.
Help engineering teams design and evolve services that are easier to operate, troubleshoot, scale, recover, and support.
Surface reliability and performance risks early and help teams make lasting improvements at the code and architecture levels.

Benefits

Competitive pay
Flexible work arrangements
Programs supporting personal and professional growth
Medical, dental, vision, life, AD&D, and disability insurance
HSA and FSA
Commuter benefits
Sleep care management
401(k)
Employee stock purchase plan (ESPP)
Employee assistance program (EAP)
Tuition assistance
Flex time off for salaried employees
11 paid holidays plus 3 floating holidays
Up to 14 weeks of primary caregiver leave or 2 weeks of secondary caregiver leave
Diverse and inclusive culture that encourages individual expression