Site Reliability Engineer
About The Position
Latent is the enterprise pharmacy intelligence platform. Our clinical AI streamlines prior authorizations, appeals, and 340B compliance, so patients start therapy faster and care teams spend less time on paperwork. We raised an $80M Series A led by Spark Capital and Transformation Capital, with General Catalyst, McKesson Ventures, Conviction, and Y Combinator. 60+ health systems run on Latent, including Yale New Haven, Mount Sinai, UCSF, and Ochsner. We move fast, operate with high ownership, and build products that directly improve patient care. The Role You are the infrastructure expert who enables our rapid product development and guarantees 99.9%+ stability and performance of our clinical AI platform for major health systems. Your focus on operational excellence is directly tied to a patient's access to life-saving treatment.
Requirements
- Deep, demonstrable experience with Kubernetes, Helm, and Terraform.
- Proven ability to architect and maintain complex, distributed systems with high-availability requirements.
- Hands-on experience optimizing deployment pipelines for both application code (TypeScript) and machine learning models (Python/ML). Also PostgreSQL, Redis, Kakfa.
- Excitement about working five days per week in our San Francisco office.
- Highly proficient with your tools—you speak command line fluently and have mastered keyboard shortcuts.
- Thrive on owning complex systems and have a proven track record of scaling mission-critical deployments.
- Love automating things, always finding new ways to increase your own leverage, and defining standards for operational excellence.
- Won't wait for someone else to solve a problem that you're in a position to solve; you are willing to jump into whatever needs to get done.
Nice To Haves
- Interest in healthcare, pharmacy, or health technology
- Uses AI tools in your workflow and is always looking for ways to move faster with them
Responsibilities
- Design, implement, and maintain the production environment, having previously handled 500+ machine deployments.
- Own our containerized infrastructure, leveraging deep expertise in Kubernetes and Helm to manage deployment, scaling, and operational health.
- Optimize and streamline both the TypeScript and Python/ML deployment pipelines to support high-velocity feature release while maintaining the highest reliability.
- Support Developer Experience (DevX) work to streamline developer workflows, enhance tool proficiency, and improve CI/CD systems.
- Manage and maintain infrastructure definitions using Terraform.
Benefits
- Competitive compensation, including meaningful equity
- Medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy
- Paid parental leave
- Fertility and family-building stipend through Carrot
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
