Engineer, Site Reliability

Vanguard • Malvern, PA

14d • Hybrid

About The Position

Vanguard is seeking a Site Reliability Engineer to lead the technical strategy, architecture, and evolution of PWTech reliability engineering platforms and capabilities. This role involves designing and building production-grade software and platforms to enhance reliability outcomes, driving enterprise observability, and defining resilient application and platform patterns. The engineer will influence other teams, establish technical standards, and lead the resolution of complex reliability challenges. Vanguard operates on a hybrid working model, balancing flexibility with in-person collaboration.

Requirements

• Minimum of eight years related experience, with at least two years of development experience.
• Undergraduate degree or equivalent combination of training and experience.
• Deep expertise in Java or JavaScript, with hands-on experience developing and operating software in modern cloud-native and microservices environments.
• Demonstrated ability to diagnose and resolve complex production issues, perform root cause analysis, and engineer durable solutions that prevent recurrence.
• Hands-on experience with AWS and modern cloud architecture patterns.
• Experience with observability and telemetry platforms, including metrics, logging, distributed tracing, and production diagnostics.
• Proficiency with Python or similar scripting languages to develop automation, tooling, and operational workflows.
• Strong software engineering fundamentals, systems thinking skills, experience solving complex reliability challenges, and the ability to influence across teams and drive engineering best practices

Nice To Haves

• Graduate degree preferred.
• Experience designing, building, and operating production-facing platforms or engineering capabilities that achieve broad adoption and deliver measurable reliability, operational, or business outcomes.
• Deep expertise in distributed systems architecture, including scalability, availability, resiliency, fault tolerance, performance optimization, and production operations at scale.
• Strong technical leadership and influence skills, with a demonstrated ability to drive architecture decisions, establish technical standards, and align multiple teams on engineering direction.
• Experience with OpenTelemetry is strongly preferred.

Responsibilities

• Lead the technical strategy, architecture, and evolution of PWTech reliability engineering platforms and capabilities, ensuring they scale across hundreds of applications and critical client-facing systems.
• Design and build production-grade software and platforms that improve reliability outcomes, including automated incident detection, diagnostics, remediation, resiliency engineering, and operational intelligence.
• Drive enterprise observability and diagnostics capabilities, enabling consistent telemetry, distributed tracing, metrics, and operational insights across cloud-native technologies and application stacks.
• Define and codify resilient application and platform patterns, such as graceful degradation, circuit breakers, load shedding, fault isolation, failover, and automated recovery, driving adoption through reusable software, frameworks, and engineering standards.
• Influence engineering teams and technology leaders across the organization, establishing technical standards and ensuring reliability is designed into systems from inception.
• Lead the resolution of complex reliability and production challenges, identifying systemic risks, driving root cause analysis, and engineering durable solutions that improve long-term resilience.
• Participates in special projects and performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree