Lead Site Reliability Engineer (SRE)

Note: This•Rockville, MD

About The Position

This is a fully hands-on role for a Lead Site Reliability Engineer (SRE) focused on managing and optimizing cloud infrastructure, primarily within AWS. The role involves overseeing control towers, organizational policies, and multi-account environments, with a strong emphasis on automation through Infrastructure as Code (IaC). The SRE will be responsible for maintaining core AWS services, implementing security controls, managing incidents, and mentoring a team of cloud engineers. This position requires a proactive approach to problem-solving, continuous improvement, and collaboration across various technical and business functions.

Requirements

Proficiency in AWS (EC2, ECS, EKS, RDS, S3, Lambda, SageMaker, CloudFront).
Experience with Azure and OCI cloud environments.
Infrastructure as Code (Terraform, CloudFormation, Ansible, Puppet, Chef).
Scripting in Python and PowerShell.
Strong understanding of cloud architecture, monitoring, and automation tools.
System administration experience (Windows, Linux, VMware, Active Directory, Azure AD SSO).
Strong networking knowledge (DNS, DHCP, PKI, LAN/WAN).
Demonstrated experience in leading teams and managing cloud operations.
Strong communication and stakeholder management across technical and business functions.
Proactive problem-solver with excellent analytical and root cause analysis skills.
Self-motivated with a continuous improvement mindset.
Experienced in vendor management and contract negotiations.
Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or equivalent.
Experience in cloud operations and team leadership in technical environments.

Nice To Haves

AWS Certified Solutions Architect – Associate or Professional.
Microsoft Certified: Azure Architect.
Familiarity with DevOps tools (CI/CD, Jenkins, Git).
Experience with ITIL or ITSM frameworks.

Responsibilities

Manage and optimize control towers, organizational policies, and multi-account environments.
Oversee AWS backups, SSM patching, AMI deployments, and configuration pushes across multiple accounts.
Manage and maintain core AWS services including EC2, ECS, EKS, RDS, S3, SageMaker, CloudFront, and Lambda.
Implement S3, SFTP, and site externalization methods.
Develop Infrastructure as Code (IaC) using Terraform, CloudFormation, and Python.
Manage IAM policies, access controls, and permissions.
Manage and maintain cloud infrastructure to ensure high availability, reliability, and performance.
Serve as the primary escalation point for all cloud infrastructure issues.
Monitor cloud resource performance and cost efficiency.
Lead major incident management and communicate timely updates to stakeholders.
Perform due diligence and impact analysis before implementing changes to cloud platforms.
Lead and mentor a team of cloud engineers to ensure performance and collaboration.
Manage daily operations and ensure alignment with organizational objectives.
Develop and implement incident management processes and conduct root cause analysis.
Identify and automate repetitive infrastructure tasks using IaC principles.
Continuously improve operational processes and standard operating procedures.
Implement and enforce security controls, ensuring compliance with standards such as GDPR and HIPAA.
Monitor cloud usage and conduct capacity planning to balance efficiency and scalability.
Develop and test disaster recovery and business continuity plans.
Collaborate with IT, business units, and vendors to deliver scalable cloud solutions.
Document cloud configurations, processes, and reports, ensuring accessibility and version control.