Site Reliability Engineer

MSP•Plano, TX

34d•Hybrid

About The Position

Genesis10 is seeking a Site Reliability Engineer (SRE) Lead for a hybrid position with a Global Financial Institution. This role will lead reliability engineering for high-scale messaging platforms, including IBM MQ and Kafka environments. The ideal candidate will drive platform reliability, observability, and operational excellence by implementing SRE best practices. This position combines production engineering, platform security, and ownership of large-scale, distributed messaging runtimes to support a high volume of message throughput.

Requirements

Strong experience in Site Reliability Engineering / Production Engineering
Hands-on expertise with IBM MQ (queue managers, clustering, channels, DLQ management) and Kafka / Confluent platform (topics, brokers, partitions, consumer groups)
Experience with large-scale distributed messaging systems and runtime management
Deep understanding of system reliability, scalability, and high availability design
Deep understanding of messaging reliability patterns (guaranteed delivery, retry handling, replay, ordering)
Deep understanding of incident management, root cause analysis, and problem management
Experience with observability tools (Dynatrace, Splunk, Prometheus, Grafana) for messaging platforms
Experience with event and anomaly detection in high-volume systems
Strong scripting/automation skills in Shell, Python, or PowerShell
Experience managing Linux/Unix and Windows production environments
Knowledge of event-driven architecture and messaging-based integration patterns
Understanding of messaging platform security (TLS, certificates, channel auth, encryption) and vulnerability remediation
Excellent troubleshooting skills in high-pressure, real-time environments (e.g., message backlog, latency spikes, connection failures)
Experience implementing SRE frameworks (SLIs, SLOs, error budgets) specifically for messaging workloads

Nice To Haves

Familiarity with Kubernetes / containerized messaging platforms
Experience with Kafka ecosystem components (Schema Registry, Connect, Streams)
Experience with IBM MQ advanced features (Native HA, clustering)
Exposure to AI-driven operations (AIOps), anomaly detection, or automated remediation
Exposure to large-scale messaging modernization or migration programs
Messaging or middleware certifications (IBM MQ, Kafka, or equivalent)
Experience in regulated environments (e.g., financial services)

Responsibilities

Leading reliability engineering for high-scale messaging platforms supporting tens of thousands of runtimes and high-volume message throughput
Driving EOL remediation, patching, and stabilization across MQ queue managers and Kafka clusters
Implementing SRE best practices such as SLIs/SLOs focused on message delivery, latency, and availability, and incident management, escalation, and postmortem culture
Enhancing observability and monitoring for messaging flows, queue depths, lag, and throughput
Designing proactive fault detection and auto-remediation strategies (e.g., DLQ handling, backlog mitigation, failover recovery)
Building resilient messaging platforms capable of supporting real-time, event-driven workloads
Supporting global production messaging environments with on-call rotation and escalation ownership
Partnering with engineering, application, and security teams to ensure reliability, scalability, and secure message transport