Site Reliability Engineer (Associate or Experienced)

Boeing•Berkeley, MO

1d•Onsite

About The Position

The Boeing Company is looking for an Site Reliability Engineer (Associate or Experienced) to join the Air Dominance Site Reliability Engineering team located in Berkeley, MO. We are seeking a highly talented, motivated, and creative individual to support the reliable operation, maintenance, and continuous improvement of mission-critical developer platforms used by Air Dominance engineering teams. This role will help operate and support GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, and related software delivery tools such as Artifactory and SonarQube. The selected candidate will work with senior engineers to monitor service health, respond to incidents, automate routine operational tasks, maintain documentation, and support secure, reliable developer workflows.

Requirements

Ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment (An interim and/or final U.S. Secret Clearance Post-Start may be required)
Ability to obtain access to Special Access Programs (SAP)
Bachelor's Degree
2+ years of experience with software development and/or troubleshooting software
Experience with GitLab, Azure DevOps and CI/CD (Continuous Integration and Continuous Delivery (CI/CD)
Experience with designing and implementing scalable computing infrastructure for data solutions, including cloud architectures (AWS, Azure, Google Cloud)

Nice To Haves

5 or more years' related work experience or an equivalent combination of education and experience
Linux system administration, software development, DevOps, DevSecOps, IT operations, or related technical work
Experience or coursework with Python, Java, C#, C++, or similar programming or scripting languages
Experience or coursework with Agile software development
Experience using or supporting source control, issue tracking, documentation, or CI/CD tools
Basic understanding of networking, operating systems, databases, software build processes, and secure system administration
Ability to follow documented procedures and communicate technical status clearly
Experience with GitLab administration, GitLab CI/CD, GitLab runners, or similar source control and CI/CD platforms
Experience with Jira, Confluence, or other Atlassian administration and support activities
Experience with PostgreSQL administration, SQL troubleshooting, backups, or restore procedures
Experience writing scripts in Bash, Python, PowerShell, or a similar language
Experience with AWS, Microsoft Azure, configuration management, Infrastructure as Code, Ansible, containers, virtualization, or cloud-native tooling
Experience with Artifactory, SonarQube, Jenkins, or similar software delivery tools
Familiarity with monitoring, alerting, logging, incident response, and operational metrics
Familiarity with Agile software development and secure software delivery practices
Ability to obtain Security+ certification
Strong customer service mindset and ability to support engineering teams in a mission-focused environment
Strong written and verbal communication skills

Responsibilities

Support day-to-day operation of GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, and related developer tooling infrastructure
Assist in the deployment and configuration of software development technologies, including build servers, version control systems, CI/CD pipelines, and automated testing frameworks
Assist with cloud-based and on-premises infrastructure administration using approved Amazon Web Services (AWS), Microsoft Azure, Linux, virtualization, or container platform capabilities
Monitor application, runner, database, storage, and host health using approved monitoring and alerting tools
Triage and resolve routine service requests, access issues, pipeline infrastructure issues, and platform support tickets
Assist with incident response during primary support hours and participate in after-hours support when required by mission need
Help maintain operational runbooks, troubleshooting guides, architecture notes, and standard operating procedures
Assist with backup monitoring, restore validation, patching, upgrades, and planned maintenance activities
Support GitLab runner registration, runner health checks, runner queue troubleshooting, and basic capacity, KPI, and error budget reporting
Create and maintain Infrastructure as Code (IaC), Ansible, and other scripts and automation to simplify infrastructure administration and software deployment under the guidance of more senior engineers
Assist in setting up and maintaining development and production-like environments for developer tools and supporting application devices
Assist delivery teams with information needed to establish and achieve SLIs, SLOs, SLAs, KPIs, and error budgets
Support software development tool administration, maintenance, version upgrades, patch management, and integration between tools such as Jira, GitLab, Artifactory, Confluence, and SonarQube
Contribute to metrics and dashboards that monitor system performance, software delivery health, and operational efficiency
Follow approved change management, security, access control, and configuration management processes
Collaborate with developers, project administrators, cybersecurity personnel, infrastructure teams, and program stakeholders
Learn and apply Site Reliability Engineering practices, including incident management, service objectives, root cause analysis, automation, and continuous improvement
Contribute to process improvements that help operationally field higher-quality end-to-end system software more frequently