Site Reliability Engineer

Concora Credit Inc. • Beaverton, OR

4d

About The Position

As a Site Reliability Engineer, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. We are in search of a seasoned Site Reliability Engineer. Our ideal candidate brings at least 10 years of hands-on experience across cloud and enterprise infrastructure, with strong expertise in site reliability engineering, operational readiness, observability, and platform support. The selected candidate will have deep experience in Microsoft Azure, along with strong working knowledge of hybrid infrastructure components such as VMware, Windows Server administration, Active Directory, F5 load balancers, and Cisco based environments. The ideal candidate will be highly technical, capable of evaluating services and projects through an SRE lens, and able to define what is required to make applications and platforms operationally ready, resilient, and supportable in production. This role also requires excellent communication skills to effectively partner with engineering, architecture, infrastructure, and leadership teams. We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Requirements

• A bachelor’s degree or equivalent work experience with a minimum of 10 years’ experience in SRE, infrastructure engineering, systems engineering, or a related role supporting both cloud and on premises environments.
• Strong hands on experience with Microsoft Azure is required. AWS experience is welcome, but Azure is a core requirement for this role.
• Proficiency with hybrid infrastructure technologies including VMware, Windows Server administration, Active Directory, DNS, load balancers such as F5, and Cisco based enterprise infrastructure.
• Experience supporting Azure cloud services and platform components related to compute, networking, identity, monitoring, security, and operational support.
• Strong experience with observability, monitoring, and APM platforms such as New Relic, Datadog, ELK Stack, Splunk, Dynatrace, or similar tools.
• Experience defining and supporting SLOs, SLIs, alerting standards, dashboards, incident response, root cause analysis, and service health metrics.
• Strong automation and scripting experience using tools such as Terraform, ARM, Bicep, Ansible, Shell, PowerShell, Python, or similar technologies used to improve reliability and operational efficiency.
• Knowledge of PCI or similar security posture, audit procedures, and CIS security hardening standards

Nice To Haves

• Azure certifications such as AZ-104, AZ-305, AZ-400, or AZ-500 are desirable.

Responsibilities

• Define, implement, and support SRE practices that improve reliability, availability, performance, and operational maturity.
• Assess applications, platforms, and infrastructure services to establish operational requirements, support standards, and readiness for production within an SRE model.
• Develop and maintain service level objectives, service level indicators, alerting standards, and operational metrics aligned to business and technology needs.
• Monitor service performance and reliability trends across cloud and hybrid environments, and partner with teams to reduce toil and strengthen service health.
• Support and improve Microsoft Azure environments, with focus on reliability, scalability, operational supportability, and platform resilience.
• Contribute to cloud reliability through automation, observability, incident reduction, capacity planning, and operational controls.
• Support hybrid infrastructure components that underpin application and service reliability, including VMware, Windows Server, Active Directory, F5 load balancers, and Cisco based infrastructure.
• Identify and address reliability, performance, and support risks across both cloud and on premises environments, including key infrastructure dependencies and traffic flow considerations.
• Review projects, applications, and platform changes to identify what is required for successful support in an SRE environment.
• Evaluate architecture, dependencies, monitoring, alerting, failover, deployment methods, recoverability, and support processes before production release.
• Lead or support troubleshooting of complex production issues, service degradations, and reliability concerns across cloud and hybrid platforms.
• Participate in incident response, root cause analysis, and post incident reviews, and drive follow up actions that improve resilience and reduce repeat issues.
• Improve operational efficiency through automation, instrumentation, and standardization of support processes, using tools such as Shell, PowerShell, Python, Terraform, or similar technologies.
• Support observability and APM platforms such as New Relic, Datadog, ELK Stack, Splunk, Dynatrace, and related monitoring, logging, dashboarding, and alerting solutions.
• Work closely with application teams, architects, DevOps engineers, infrastructure teams, and project stakeholders to align reliability expectations and support models.
• Translate complex technical issues into clear operational guidance, readiness requirements, documentation, and status reporting for both technical teams and leadership.

Benefits

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree