Engineer, Site Reliability

T-Mobile USA•Atlanta, GA

2d•Onsite

About The Position

This role is essential for maintaining and improving the reliability and resilience of digital infrastructure systems. It primarily involves automating processes, monitoring system health, and managing incident responses to reduce operational disruptions. The role requires proficiency in programming, scripting, and incident management to support system stability and efficiency. Success is measured by system uptime, reduction in manual interventions, and rapid recovery from incidents. The work directly supports organizational service quality and operational performance by ensuring robust and reliable digital operations.

Requirements

Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
Acceptable areas of study include Computer Science or Engineering
Application Monitoring (Required)
Automation (Required)
CI/CD (Required)
Capacity Planning (Required)
Cloud Computing (Required)
Incident Management (Required)
Performance Tuning (Required)
Scripting (Required)
System Reliability (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Master's/Advanced Degree Computer Science or Data Science (Preferred)
2-4 years Developing and maintaining CI/CD pipelines for software deployment (Preferred)
2-4 years Implementing and managing cloud-native platforms and solutions (Preferred)
2-4 years Guiding and mentoring teams in reliability engineering practices (Preferred)
Certified Kubernetes Administrator (CKA) - Certification that validates the ability to use Kubernetes, which is crucial for automating deployment, scaling, and operations of application containers across clusters of hosts. (Preferred)
AWS Certified DevOps Engineer - Certification that demonstrates an individual's expertise in provisioning, operating, and managing distributed application systems on the AWS platform. (Preferred)
Site Reliability Engineering (SRE) Foundation Certification - Certification that provides a foundational understanding of the SRE philosophy, practices, and tools to enhance the reliability and performance of systems. (Preferred)

Responsibilities

Automate processes to improve system reliability and reduce manual operational tasks
Monitor systems proactively to minimize operational incidents and maintain service continuity
Streamline software development and deployment processes to enhance operational efficiency
Develop scripts and tools to decrease manual efforts in routine operational activities
Manage incident response to ensure rapid recovery and minimize service disruption
Adapt to new technologies to sustain and improve system robustness and performance
Also responsible for other duties/projects as assigned by business management as needed