Site Reliability Engineer

Modernizing Medicine•Boca Raton, FL
•Hybrid

About The Position

ModMed is seeking a driven Site Reliability Engineer to join our high-performing, collaborative, and passionate team. In this role, you’ll be instrumental in ensuring our cloud infrastructure is secure, scalable, reliable, and cost-efficient, enabling our developers to move fast while building innovative solutions that truly Modernize Medicine. This is a hands-on position where you’ll lead automation, observability, and performance initiatives across a dynamic healthcare IT environment, helping shape the future of our cloud-native platform.

Requirements

  • 5+ years in Cloud/Site Reliability Engineering.
  • Deep hands-on experience with AWS, including security, performance tuning, and cost management.
  • Proficiency with DataDog, Terraform, Ansible, Kubernetes, Jenkins, and scripting languages (Python, Bash).
  • Strong understanding of networking, cloud security, CI/CD best practices, and Windows Server/IIS administration.
  • Proven ability to mentor engineers and drive technical initiatives.
  • Excellent verbal and written skills, able to clearly explain technical concepts to diverse stakeholders.
  • Passionate about reliability, automation, and building scalable, cloud-native systems in a fast-paced environment.

Responsibilities

  • Administer and optimize AWS environments for security, performance, scalability, and cost-efficiency.
  • Enhance DataDog monitoring to proactively detect and resolve issues.
  • Standardize infrastructure and provide self-service access through GitOps, APIs, UIs, and other automation tools.
  • Lead Kubernetes initiatives to improve efficiency, scalability, and resilience.
  • Continuously improve cloud performance and reduce costs through smart resource management.
  • Quickly diagnose and resolve complex issues across AWS environments.
  • Implement best practices for cloud security and regulatory compliance.
  • Improve deployment pipelines using Jenkins, GitHub Actions, and AWS services for fast and reliable releases.
  • Guide junior engineers, foster learning, and promote a culture of operational excellence.
  • Work closely with product, engineering, and operations teams to deliver AWS-based solutions that meet business objectives.

Benefits

  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
  • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs
  • Company paid Life and Disability benefits
  • Flexible Spending Account
  • Employee Assistance Programs
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
  • Global presence and in-person collaboration opportunities
  • dog-friendly HQ (US)
  • Hybrid office-based roles and remote availability for some roles
  • Weekly catered breakfast and lunch
  • treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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