Site Reliability Engineer

American IT SystemsEnglewood, NJ
Onsite

About The Position

This role focuses on supporting and enhancing observability, maintaining SLIs/SLOs, and collaborating with development teams to improve system architecture and identify reliability risks. The engineer will contribute to automation, participate in incident response and on-call rotations, and partner with various teams to ensure performance, compliance, and operational excellence.

Requirements

  • Willingness to work onsite and participate in a 24/7 on-call rotation as needed
  • 5+ years of experience managing and supporting high-traffic digital platforms
  • Strong experience with CI/CD pipelines and deployment automation
  • Experience with cloud platforms such as AWS and/or GCP
  • Solid scripting skills (e.g., Python, Bash, Groovy)
  • Hands-on experience with observability and monitoring tools like Datadog, New Relic, AppDynamics, or similar
  • Understanding of web, mobile, and OTT architectures
  • Experience supporting large scale websites, Mobile and OTT applications, microservices, APIs, and distributed systems
  • Experience with infrastructure-as-code tools such as Ansible, Terraform, or Chef
  • Familiarity with performance testing tools like JMeter or k6
  • Hands on experience with debugging tools like Charles Proxy or Fiddler

Nice To Haves

  • Experience working with CDNs (e.g., Akamai) and reverse proxies (e.g., NGINX, Varnish)
  • Exposure to video streaming platforms
  • Familiarity with application/infrastructure security controls and best practices
  • Certifications in SRE, DevOps, or Performance Engineering are a plus

Responsibilities

  • Support and enhance observability (monitoring, logging, alerting) across production systems
  • Help maintain SLIs/SLOs for key services
  • Participate in evaluating services for production readiness
  • Collaborate with development teams to identify reliability risks and improve system architecture
  • Contribute to automation of operations, including CI/CD pipelines, incident response, and infrastructure provisioning
  • Participate in incident response and on-call rotations for critical services
  • Contribute to post-incident analysis and drive reliability improvements
  • Partner with security, infrastructure, and product teams to support performance, compliance, and operational excellence
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