Site Reliability Engineer IV

Premera Blue Cross • Mountlake Terrace, WA

1d • $135,600 - $230,500 • Hybrid

About The Position

As a Site Reliability Engineer IV, you will drive reliability and operational excellence across cloud, on-premise, and hybrid platforms. You will build scalable automation and AI-powered tooling to improve system health, reduce manual effort, and accelerate incident response. Partnering with software and platform engineering teams, you will standardize CI/CD, observability, and incident management practices, enabling resilient, self-healing systems. This role is critical to scaling engineering reliability and advancing intelligent automation across enterprise platforms. This is a hybrid role, located on our campus in Mountlake Terrace, Washington

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field — or equivalent experience
• 7+ years of experience in Site Reliability Engineering, DevOps, or IT Operations within complex environments
• Demonstrated experience leveraging AI platforms and tooling to design and build automation solutions.
• Advanced troubleshooting across distributed systems and applications
• Proficiency in one or more programming languages such as Python, Java, C#, JavaScript, or PowerShell
• Familiarity with AI/ML concepts and integrating intelligent automation into operational workflows
• Ability to debug complex systems and guide teams through technical problem-solving
• Strong collaboration and communication skills across engineering teams

Nice To Haves

• Hands on experience applying AI/ML to operational workflows, including anomaly detection, predictive alerting, or intelligent automation at scale
• Advanced experience with Kubernetes, Docker, and container-based platforms
• Deep expertise with event streaming platforms
• Experience working across cloud, on-premise, and hybrid environments
• Experience working in large-scale, regulated enterprise environments.

Responsibilities

• Build, run, and optimize critical services across cloud, on-premise, and hybrid environments, including managed services, custom applications, and third-party integrations
• Develop automation and AI-powered tooling to reduce manual intervention, including anomaly detection, predictive alerting, and LLM-assisted diagnostics that surface actionable insights
• Design and implement end-to-end observability, telemetry, and self-healing capabilities across platforms
• Lead cross-team efforts to drive root cause analysis, post-incident reviews, and long-term reliability improvements
• Define and drive reliability strategy, standards, and best practices across engineering teams
• Standardize workflows for change management, deployment, and incident response, replacing manual processes with tooling-driven solutions
• Partner with engineering and security teams to ensure deployment pipelines and automation practices meet reliability, safety, and compliance standards
• Influence adoption of modern DevOps practices including CI/CD, infrastructure-as-code, and test-driven development
• Stay current on emerging technologies in AI/ML, DevOps, and platform engineering, and apply them to improve operational efficiency
• Participate in the on-call rotation and support production systems as needed

Benefits

• Medical, vision, and dental coverage with low employee premiums.
• Voluntary benefit offerings, including pet insurance for paw parents.
• Life and disability insurance.
• Retirement programs, including a 401K employer match and a pension plan that is vested after 3 years of service.
• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs.
• Generous paid time off to reenergize.
• Tuition assistance for both undergraduate and graduate degrees.
• Employee recognition program to celebrate anniversaries, team accomplishments, and more.
• Commuter perks make your trip to work less impactful on the environment and your wallet.
• Free convenient on-site parking.
• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
• Challenge someone to a game of shuffleboard or ping pong while on campus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree