Site Reliability Engineer II

PlayStation Global•Aliso Viejo, CA

About The Position

Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Service Reliability Engineer Do you want to use transformative technologies to achieve greater scalability and efficiency? Do you want a career that combines your engineering skills and your passion for video gaming? Are you fascinated by the technologies behind the Internet and cloud computing? If so, join us! As a part of Sony Computer Entertainment, the Gaming, Developer, and Future Technology group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service, and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the S/W development lifecycle, ensuring operational readiness and stability.

Requirements

Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
Strong written and verbal communication skills; able to work effectively with engineers and stakeholders.
Willingness to participate in an on-call rotation and lead/assist in incident response
5+ years of experience in software development and/or Linux systems administration in production environments.
BS in Computer Science or equivalent experience required.
Hands-on experience with Kong API Gateway or similar enterprise API gateway technologies.
Operate and troubleshoot the gateway in production: routing/services, plugins, TLS/cert management, authn/authz, and performance/latency tuning.
Own lifecycle and reliability practices: upgrades and configuration changes (IaC/GitOps), safe rollouts/rollback, monitoring, etc.
Hands-on experience with Service Mesh technologies such as Istio, Linkerd or Kuma.
Strong understanding of traffic management concepts, including routing, retries, timeouts, circuit breaking and traffic shifting (canary, blue/green)
Familiarity with mTLS, service-to-service communication, and zero-trust networking principles
Experience troubleshooting service mesh-related issues, including latency, connectivity, and policy misconfigurations
Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust
Distributed data storage at scale (Ceph, Rook)
NoSQL at scale (MongoDB clusters, sharded Redis, Cassandra)
Data Aggregation technologies. (ElasticSearch, Kafka)
Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
Observability and incident management: Prometheus, Grafana, alerting/on-call workflows, post-incident review.
Container orchestration (Kubernetes, Rancher) at scale
Release Engineering (Package management and distribution at scale)
S/W Performance analysis and load testing (QA or SDET experience: a plus)