Site Reliability Engineer II

Early Warning Services • Scottsdale, AZ

7d • Hybrid

About The Position

Overall Purpose To create and maintain the next generation of application infrastructure and to be responsible for reliability, automation and scalability using and the latest best practices. Essential Functions Implement software and tools to improve the performance - availability, scalability, and latency, while delivering end products to customer with the highest efficiency and meeting all security standards. Build automation and tooling around application management, such as deployments, configuration changes and disaster recovery scenarios. Implement and evangelize Observability and monitoring systems to proactively detect problems and identify cause. Evaluate capacity of the application on a continuous basis to provide stats to the Product/Business teams and recommend an efficient path to scale for future needs. Identify performance bottlenecks and work with cross-functional teams to troubleshoot and resolve issues. Implement standards across multiple disciplines, systems and practices to improve the overall application delivery. Work directly with application development teams to provide feedback and technical requirements to the software development lifecycle, implementing best-practice microservice design patterns and other modern software development approaches. Serve as a technical liaison for the application and provide documents and runbooks to Level 1 and Level 2 teams. Participate in 24 X 7 on-call rotation. Be a champion of excellent processes; take the initiative in developing repeatable patterns and standard, re-usable work across teams. Support the company's commitment to protect the integrity and confidentiality of systems and data.

Requirements

• Bachelor’s Degree in Computer Science or equivalent certifications.
• Minimum of 2 years prior DevOps, software engineering or related experience.
• Must be able to work different schedules as part of an on-call rotation.
• Ability to work on multiple projects and general understanding of software environments and network topologies
• Working and troubleshooting experience on Linux based applications
• Demonstrable technical design skills
• Demonstrable experience in modern application design
• Solid understanding of an iterative software development process
• Ability to use Unix/Linux command line programs and create/edit scripts
• Knowledge of one or more of the tools – Chef, Ansible, puppet.
• Knowledge of one or more of the tools – IAC, Containerization and orchestration (Terraform, Docker & Kubernetes)
• Knowledge of one of the cloud infrastructure providers – AWS, GCP and Azure
• Background and drug screen.

Nice To Haves

• Good programming skills in one or more of the following languages: Java, ruby, python, JavaScript and GO
• Hands-on experience in supporting applications in a 24X7 customer-facing production environment.
• Strong knowledge of CI/CD workflows
• Strong understanding and hands-on experience on TCP/UDP/IP protocols
• Working knowledge of AWS, Docker, Kubernetes, Swarm

Responsibilities

• Implement software and tools to improve the performance - availability, scalability, and latency, while delivering end products to customer with the highest efficiency and meeting all security standards.
• Build automation and tooling around application management, such as deployments, configuration changes and disaster recovery scenarios.
• Implement and evangelize Observability and monitoring systems to proactively detect problems and identify cause.
• Evaluate capacity of the application on a continuous basis to provide stats to the Product/Business teams and recommend an efficient path to scale for future needs.
• Identify performance bottlenecks and work with cross-functional teams to troubleshoot and resolve issues.
• Implement standards across multiple disciplines, systems and practices to improve the overall application delivery.
• Work directly with application development teams to provide feedback and technical requirements to the software development lifecycle, implementing best-practice microservice design patterns and other modern software development approaches.
• Serve as a technical liaison for the application and provide documents and runbooks to Level 1 and Level 2 teams.
• Participate in 24 X 7 on-call rotation.
• Be a champion of excellent processes; take the initiative in developing repeatable patterns and standard, re-usable work across teams.
• Support the company's commitment to protect the integrity and confidentiality of systems and data.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans
• Company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees
• 11 paid company holidays
• Paid volunteer day
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree