Site Reliability Engineer - FedRAMP

Cisco•San Francisco, CA

About The Position

The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering. Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

Requirements

Led a distributed team of 5+ engineers, can demonstrate strong technical vision for your team, and ensure consistent delivery on objectives.
A total of 5+ years of experience building and supporting mission-critical services with a focus on automation, availability, and performance, and you have worked on large-scale distributed systems including multi-tiered architecture.
Experience identifying and analyzing cyber security risks, familiarity with security best practices, vulnerability management, and incident response processes.
Experience formulating a team's technical strategy and roadmap; you've collaborated and partnered effectively with several other teams to execute on shared goals.
Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters.
You are a US citizen.

Nice To Haves

Experience building and/or operating FedRAMP environments.
Strong understanding of the FedRAMP framework, its controls, and compliance requirements.

Responsibilities

Maintaining services in a FedRAMP compliant environment.
Lead, inspire, and develop a talented SRE team, fostering a culture of innovation, collaboration, and excellence.
Drive strategic vision for the management and continued expansion of FedRAMP-compliant infrastructure and systems, ensuring excellence in operations and security processes.
Collaborate closely with cross-functional teams, including development, product management, and security to define and implement FedRAMP-compliant processes and strategies across the broader Cisco ThousandEyes platform.
Provide oversight and direction for how ThousandEyes approaches the continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls.
Stay current with industry best practices, evolving security threats, and updates to FedRAMP guidelines, and apply this knowledge to enhance the security posture of all platforms and systems.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)