Site Reliability Engineer - Backup Infrastructure

Toyota North America • Plano, TX

1d

About The Position

The Toyota Financial Services Technology Operations Center is looking for a passionate and highly motivated Senior Site Reliability Engineer (SRE) - Backup Infrastructure. In this role, you will apply software engineering principles to ensure the reliability, availability, and performance of enterprise backup infrastructure. You will play a key role in maintaining, modernizing, and automating backup ecosystems, ensuring that daily backups and restores meet defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).

Requirements

• Bachelor’s degree in information technology, computer science, or related field.
• 5+ years of hands-on experience managing enterprise backup infrastructure in production environments, including AWS Backups, NetBackup, Cohesity, and native database backup solutions.
• 5+ years of experience ensuring reliability, availability, and operational health of daily backups and restores.
• 4+ years of experience with backup, restore, and recovery testing practices, including validation of RPO and RTO targets.
• 3+ years of experience with observability and monitoring tools such as Dynatrace, CloudWatch, or equivalent platforms to configure alerting and health checks.
• 3+ years of scripting proficiency in one or more of the following: Bash, Python, or PowerShell for automation and operational efficiency.
• 3+ years of experience building automation for backup, restore, reporting, or operational workflows to reduce toil and improve efficiency.
• 4+ years of strong troubleshooting and root cause analysis skills for identifying and resolving backup failures, restore issues, and operational gaps.
• 3+ years of experience understanding of SRE principles including SLIs, SLOs, error budgets, observability, toil reduction, and incident response.
• 3+ years of experience generating operational, compliance, and audit reports, with the ability to automate report creation and delivery.
• 2+ years of working knowledge of database backup and restore operations for enterprise platforms such as Oracle, SQL Server, PostgreSQL, or similar systems.
• 2+ years of experience with automation or configuration management frameworks such as Ansible or similar tooling.
• 2+ years of experience documenting runbooks, standards, procedures, and recovery processes clearly for operational use.

Nice To Haves

• Experience with AWS, Linux, and Windows environments in production.
• Familiarity with database backup and restore operations for Oracle, SQL Server, PostgreSQL, or similar platforms.
• Exposure to incident management, problem management, and reliability engineering practices.
• Certifications in AWS, backup technologies, or observability tools.

Responsibilities

• Manage and maintain enterprise backup infrastructure including AWS Backups, NetBackup, Cohesity, and native database backup solutions.
• Ensure backup infrastructure is reliable and performant, with direct ownership of the reliability of daily backups and restores.
• Build and maintain automation to improve backup and restore workflows, increase efficiency, and improve developer experience.
• Design and implement observability and alerting in tools such as Dynatrace to proactively detect backup issues and failures.
• Generate automated reports for auditing, compliance, and operational visibility.
• Troubleshoot complex production issues related to backup failures and implement durable fixes to improve reliability.
• Participate in capacity planning, restore testing, disaster recovery, and business continuity exercises.
• Define and manage SLIs/SLOs, health checks, and automated remediation processes for backup services.
• Collaborate across infrastructure, engineering, and operations teams to ensure service reliability and operational readiness.
• Support incident response, postmortems, and follow-up action items to reduce recurring issues.
• Participate in on-call rotations and major incident restoration as needed.

Benefits

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior