Site Rel Engineer Sr. - Model Integration Platform

PNC Bank•Cleveland, OH

8d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a site reliability engineer within PNC's Information Technology Group and Site Reliability Center (SRC) you will be based at one of PNC's Information Technology Hubs; Cleveland, Ohio; Pittsburgh, Pennsylvania; Dallas, Texas; Birmingham, Alabama, Denver, Colorado or Phoenix, Arizona.

Requirements

Linux (RHEL) Administration
IBM GPFS / Spectrum Scale
Slurm Scheduler Administration
Shell/Bash Scripting
Basic Python
Linux Networking & Security
Storage/File Systems (LVM, NAS)
Spark / Jupyter
Production Support & Incident Resolution
Performance Monitoring & Troubleshooting
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
University / college degree, with 3+ years of relevant / direct industry experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

IBM Spectrum Conductor
Cloud (AWS/Azure)
Ansible/Python Automation
VMware/KVM
Docker/Kubernetes
Databases (Oracle/MySQL/Postgres)
Tableau/Power BI Reporting
Apache Tomcat installation, tuning, and administration

Responsibilities

Identifies and establishes ways of stabilizing environments and sites while assessing opportunities to drive engineering stability through the analytics and metrics.
Responsible for site design consulting, platform management, and capacity planning.
Defines, creates, and ensures that robust dashboards and monitoring systems are implemented.
Identifies, coordinates, and implements SLAs and SLOs through the use of established robust monitoring for applications, service sites and platforms.
Leads in analyzing metrics from operating sites and applications to assist in performance tuning and fault finding.
Troubleshoots priority incidents and participates in blameless post-mortems.
Understands our stack to optimize complex systems and user interactions, such as how code is deployed, configured, and monitored, as well as the availability, latency, change management, emergency response, and capacity planning of services in production.
Engages in testing strategy approaches and results, complex incident response and root cause analysis efforts, resolving underlying issues, driving continuous improvement in incident management process, and reducing mean time to resolution.
Mentors and trains junior team members on best practices for infrastructure management and disaster recovery.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.