Site Property Manager/ Assistant Site Property Manager (30653)

WESTMINSTER COMPANY • Tarboro, NC

3d • Hybrid

About The Position

This posting is for a split site property manager and assistant site manager role where 60% (3 days weekly) of the employee's hours are allocated to a site manager position in Tarboro, NC and 40% (2 days weekly) of the employee's hours are allocated to an assistant site manager position in Forest Hills, NC. This position is responsible for all day-to-day operations of the property.

Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

• Presents the property and sample apartments in the best possible manner to prospective residents.
• Assures that the required paperwork is completed accurately.
• Selects residents based on the property’s resident selection guidelines.
• Processes applicants in advance.
• Mails notifications to accepted and declined applicants on a timely basis.
• Consults with RPM and/or Director of Compliance regarding clarification of company or regulatory agency policies.
• Coordinates fully the Move-in process and the Move-Out process.
• Ensures that residents obey the various provisions of the lease.
• Initiates lease termination proceedings against residents who do not abide by the lease after consulting with residents in violation of the lease or preparing a resident referral if a RSC is on staff (if appropriate).
• Consults with RPM prior to starting lease termination proceedings.
• Receives rent, security deposits, and other income from residents on behalf of the property.
• Prepares receipts for income and makes daily bank deposits (if applicable) and uploads information to Corporate.
• Consistently bills residents for damages, late charges, NSF charges, and other miscellaneous charges due under the lease.
• Consults with RPM as needed.
• Assures that only eligible (as specified by the regulatory agency occupancy guidelines) applicants are admitted as residents.
• Consults with RPM and/or Director of Compliance, as needed.
• Markets the property in accordance with Affirmative Fair Housing Marketing plan and the extent of the waiting list.
• Performs interior unit inspections three times a year (family) or two times a year (elderly) and informs RPM of needs and violations.
• Assures turnover units are completely made ready for occupancy in not more that an average of five (5) days.
• Recertifies/renews leases in accordance with company policy and/or regulatory agency guidelines.
• Processes evictions, which includes completing all required documentation, serving notices, and attending court hearings.
• Assures that maintaining a safe environment is a priority throughout the project.
• Assures that maintenance staff knows safety standards and follows the safety procedures.
• Advises residents of their need to notify management if safety hazards are present.
• Maintains an adequate inventory of supplies and forms necessary to complete the administrative function.
• Obtains additional supplies and forms through approved vendors.
• Assures that the required information and reports are completed and distributed in a timely manner.
• Assures that the RPM and the Safety Officer are notified immediately per phone and with a follow-up written incident report within 24 hours of: -any fire or other causality which causes damage to any buildings, grounds, or equipment; -any work-related injury to any employee; -any damages or injuries suffered by a resident or any other person.
• Assures that all performance is conducted in a professional manner and is within the limits of authority as specified in the Property Management Handbook.
• Assures that a periodic newsletter is published and distributed to the residents.
• Assures that residents are involved in a neighborhood network, if applicable.
• Maintains resident files in accordance with company guidelines.
• Verifies insurance and monitors performance on all contracted work, assuring that the work is in accordance with contract.
• Assures that the property’s grounds are continuously maintained.
• Assures that work orders are completed properly and in a timely and professional manner.
• Assures that the supervisory duties and responsibilities for subordinate staff are carried out in a timely and professional manner.
• Assures that an effective “after hour” emergency system is in place.
• Ensures a high-level of confidentiality.
• Assures that the property operates within budget and meets or exceeds targets set during the budget process.
• Assures that all the required steps are followed to collect delinquent amounts for current and previous residents.
• Assures that all purchasing for the property is within the approved budget.
• Prepares invoices for payment within 24 hours of receipt of invoice.
• Receives approval for all purchases in excess of $500 limit in advance of actual purchase.
• Actively participates in the budget development and approval process, provides facts, figures, and recommendations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED