Site Operations Technician

Huntsville Botanical Garden•Huntsville, AL

3d•$15 - $18•Hybrid

About The Position

Performs the Garden’s daily grounds and equipment maintenance in order to provide a safe, healthy, and inviting environment that reflects the standards of operation of the organization. Performs Garden opening and/or closing responsibilities on a rotating schedule. Respond to maintenance or setup needs throughout the Garden while on shift. Adheres to policies, procedures and systems that support the overall mission and strategies of the organization through maintaining the facilities, assets, support systems and physical appearance of the Garden in an exceptional manner.

Requirements

High School Diploma or G.E.D. required and at least 6 months experience in general maintenance, repair, custodial, security, or other hands on technical field.
Must possess a valid driver's license, which is subject to insurability and an annual motor vehicle record report.
A commitment to, and ability to effectively convey, the Garden’s mission of connecting people with plants with a genuine passion that also embraces and exemplifies the Garden’s Core Values.
Demonstrates a true desire to collaborate with others to better a process, idea, or task.
Strong knowledge of general maintenance disciplines.
Ability to efficiently use a computer including online programs like asset management, work order systems, online sourcing and ordering of parts, and standard Microsoft applications like word and excel.
Strong interpersonal communication skills. Maintains high standards and effective communications of the performance expectation for departmental staff.
Ability to work under pressure and to meet multiple deadlines. A self-starter who excels at problem solving and the ability to identify issues and consider multiple solutions. Enthusiastic learner who demonstrates a strong attention to esthetics detail.
Decision making skills, time management skills and the ability to prioritize.

Nice To Haves

Practical, hand-on experience and knowledge of electrical troubleshooting/ repair, plumbing or other maintenance/ construction trades.
2 years of previous experience in general maintenance, repair, construction, or other hands on technical field.
Experience in a complex environment of multi-building campus serving a public 7-day a week operation.

Responsibilities

Performs site maintenance services including but not limited to; assisting with exhibit installation, installing/ moving directional signage, structural maintenance, pathway repairs, and guest experience enhancements (i.e., water features, train).
Works independently and with other department staff to perform basic site maintenance tasks, which may include; trash pickup, parking, clearing pathways, equipment operation, opening and closing activities, etc.
Assists with support of Garden Security by checking and securing buildings, gates, structures, and Garden property.
Assists department with policy/procedure documentation, maintenance planning/documentation and maintaining/ inspecting/ documenting guest experience enhancements.
Participates in and supports the usage of automated systems needed for records management related to Facilities work orders, equipment, specifications and supplies management.
Provides day to day support of outdoor Garden activity needs related to grounds usage, venue rentals, outdoor event setup, trash removal, and security.
Works with and guides volunteer resources applicable to departmental projects and operations.
Assists in providing a safe and accessible workplace is maintained in compliance with OSHA, ADA and all other regulatory requirements. Follows best practices that may contribute to the Garden’s safety and wellness.
Works collaboratively with members of the facilities and operations department as well other departments to support both the goals of the department as well as the entire organization.
May occasionally assist with or directly perform duties related to facility maintenance or equipment maintenance and performs other duties as assigned.