Site Operations Technician
About The Position
We are seeking a Site Operations Technician to support the daily operation of Industrial Compute campuses. This role acts as OpenAI's on-site technical representative, helping coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers. You will perform routine site inspections, support asset tracking, coordinate vendor activities, assist with operational readiness, document site conditions, and help ensure infrastructure issues are identified and resolved quickly. The ideal candidate enjoys working in highly technical environments, is detail-oriented, and thrives in fast-paced operational settings where no two days are the same.
Requirements
- Have an Associate's degree, technical certification, military experience, or equivalent practical experience.
- Have 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure.
- Have experience working in technical or operational environments requiring strong attention to detail.
- Are able to document issues clearly and communicate effectively across technical and non-technical teams.
- Are comfortable working in active data center or industrial environments.
- Are able to lift equipment, move hardware, climb ladders, and perform physical work as required.
- Are willing to work flexible schedules, including occasional evenings or weekends during major deployments.
Nice To Haves
- Experience supporting hyperscale data centers or cloud infrastructure.
- Familiarity with server hardware, networking equipment, racks, and structured cabling.
- Experience using inventory management or asset tracking systems.
- Knowledge of basic safety procedures for mission-critical facilities.
- Experience coordinating contractors or external vendors.
- Familiarity with ticketing systems and operational workflows.
- OSHA, First Aid, or similar operational certifications are a plus.
Responsibilities
- Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues.
- Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure.
- Support coordination of vendors, contractors, and partner organizations performing work on-site.
- Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging.
- Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners.
- Support physical audits of racks, equipment, inventory, and infrastructure assets.
- Assist with site access coordination and ensure work activities comply with established operational procedures.
- Maintain accurate operational documentation, logs, and site records.
- Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades.
- Escalate operational risks that may impact availability, safety, or project schedules.
- Partner with cross-functional teams to continuously improve operational processes and site execution.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
