Operations - Site Manager (Everclean)

Kandor•Burnaby, BC

5d•CA$60,000 - CA$70,000

About The Position

Everclean is a trusted Canadian-owned and operated facility services provider, specializing in delivering professional cleaning and maintenance services across a wide range of industries and environments. We believe exceptional cleaning starts with the right people and invest in our teams through hands-on training, ongoing support, and clear opportunities for growth. Cleanliness is more than appearance; it’s about health, safety, and creating spaces people can feel good in. Our teams take pride in maintaining clean, safe, and well-kept environments while building strong relationships with clients and communities. Every role contributes to the high standard of cleaning service we are known for, and each team member plays an important part in delivering it. We are proud to be an equal opportunity employer, committed to building a workplace where people can grow and build lasting careers. This is an exciting opportunity to join the Everclean team and be part of the work that keeps spaces clean, safe, and running smoothly every day.

Requirements

Proven experience managing janitorial or custodial teams in a commercial or industry setting.
In-depth knowledge of health and safety regulations.
Strong leadership skills with the ability to manage, motivate, and develop a diverse team of service staff.
Excellent communication and interpersonal skills.
Strong ability to oversee daily operations, ensuring quality and efficiency of service deliverables.
Exceptional problem-solving abilities with proactive approach to addressing and resolving operational issues.
Ability to prioritize tasks and manage time effectively, especially in a fast-paced environment.
Experience in managing supplies and inventory, including ordering, auditing, and maintaining equipment.
Skilled in training staff according to established standard operating procedures and ensuring continuous development.
Comfortable using basic computer software (MS Office) for scheduling, reporting, and communication purposes.

Responsibilities

Supervise all daily operations and monitor site performance.
Ensure the service team meets quality standards based on the scope of work using provided Q/A applications, and regular walkthroughs.
Maintain adequate staffing levels.
Train team members according to standard operating procedures.
Ensure completion of daily cleaning and washroom logs.
Perform supply orders and submit equipment repair/maintenance requests as required.
Attend site-related operations, client, or company meetings.
Liaise with Property Management and key stakeholders on operation requirements, changes, and updates.
Ensure the site schedule is completed and communicated to the client and team.
Maintain high-quality client relationships through regular communication and visits.
Ensure the cleaning team completes regulatory training such as WHMIS, Bloodborne Pathogens, etc.
Ensure full compliance with WCB regulations related to health and safety.
Perform site supply audits and verify the correct delivery of all site supplies. Ensure correct storage and labelling of all products.
Check the monthly service hours balance and develop a staffing plan accordingly.
Note and complete additional work requests outside the scope of work through work ticketing system.
Provide reports on site performance and make recommendations for improvement.
Perform other duties as assigned by the Operations Manager, Key Stakeholders, or Senior Leadership Team.