Site Manager - Aparicio (Goleta)
About The Position
The Resident Site Manager provides duties during the daytime, evening and weekends, monitoring apartment complexes that serve low-income families. This role involves assisting with resident and visitor questions, supporting on-site activities and resident communication, and performing miscellaneous cleaning and custodial duties as directed by Housing Authority staff. The position is part-time, approximately 13 hours per week, compensated by a free residence in an unfurnished two-bedroom apartment with paid utilities. The selected candidate must reside on-site and cannot hold another position within the agency. HASBARCO is a public district, and all employees are designated as disaster service workers (DSWs), requiring the signing of the California Loyalty Oath.
Requirements
- Conflict management and team building skills
- Ability to effectively serve resident population group, demonstrating patience, compassion and respect
- Ability to explain and consistently enforce housing rules and regulations
- A team-player that embraces responsibility and accountability
- Successful completion of criminal background check, drug test and physical test
- Two years of customer service experience
- Graduation from high school or GED equivalent with specialized course work in psychology, sociology, criminal justice
- Must meet household composition requirement for residence in unit and meet all requirements of position.
- Ability and continued eligibility to live on site in designated unit and to be available and present to assure security and upkeep.
- Signing the California Loyalty Oath and fulfilling its obligations is a condition of employment.
Nice To Haves
- Bilingual English/Spanish preferred
- On-site caretaking and/or property management experience desirable but not required
Responsibilities
- Provide part-time on-site residential oversight of property in a consistent, legal and respectful manner to assure lease compliance
- Monitor the complex regularly and report observations to housing management.
- Report emergencies to the local fire, police and/or Sheriff and contact Housing Manager immediately.
- Maintain an observation log and regularly monitor a surveillance system.
- Issue parking citations.
- Inspect fire extinguishers/Narcan boxes and first aid kits, conduct safety drills, document as required and notify safety coordinator.
- Notify resident services department and Housing Manager of resident needs as observed
- Effectively mediate and facilitate resolution to tenant complaints
- Perform cleaning and litter removal in common areas that may include but is not limited to exterior grounds, community rooms, laundry facilities, washers and dryers, computer rooms, bike storage.
- Call in work orders to maintenance staff for observed maintenance items, may include but is not limited to walkway lights out, irrigation malfunctions, uneven sidewalks.
- Meet with contractors, maintenance and housing staff as directed to discuss unit and/or resident issues
- Ensure effective communication with resident groups; distribute newsletters and flyers; available to attend resident meetings
- Point of contact after emergency on-call maintenance
- May be required to serve 3- or 14-day notices to Pay or Quit and testify that notice was served
Benefits
- Free residence in an unfurnished two-bedroom apartment with paid utilities
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
