206 - Site Manager - Raritan Bay MC Perth Amboy - Full Time

Onsight Healthcare•Perth Amboy, NJ

1d•$17 - $18•Onsite

About The Position

Onsight Healthcare is seeking a Site Manager to lead its Hospitality and Valet Team at Hackensack Meridian Raritan Bay Medical Center in Perth Amboy, New Jersey. The manager and their team provide valet and hospitality services, including welcoming patients and guests, parking and retrieving vehicles, and helping load and unload belongings. The team aims to provide an exceptional first and last impression and elevate the patient experience. The Site Manager leads daily operations and direct reports, maintains staffing and scheduling, trains and coaches employees, and uses customer-service metrics to support high service standards. The role also involves communicating with patients, guests, and hospital staff; documenting incidents, accidents, and claims; and attracting, hiring, and retaining a diverse team. The position requires regular use of a laptop or tablet and may involve work outside the typical schedule to meet business needs. The typical schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m., with flexibility to work days, evenings, weekends, and holidays as needed. This is a full-time role. The listed pay is $17–$18 per hour; the posting also advertises $18 per hour plus tips. Benefits are available.

Requirements

High school diploma or equivalent.
At least two years of supervisory or management experience.
At least 18 years old.
Valid, active, in-state driver's license; temporary licenses and permits are not accepted.
Clean driving record, including the past five years.
Eligible to work for any U.S. employer.
Pass all onboarding screening processes, including a pre-employment drug screen and applicable hospital requirements.
Ability to work a flexible full-time schedule, including days, evenings, weekends, and holidays as needed.
Ability to operate apps and technology on a tablet and learn software used for daily tasks.
Ability to move with urgency and speed and lift up to 50 pounds.
Ability to work standing for hours at a time and walk, stand, push, and pull luggage and belongings.
Ability to work outdoors in harsh conditions, including severe cold, rain, sleet, snow, and other inclement weather.
Ability to communicate clearly and effectively, motivate and lead a diverse team, and prioritize multiple tasks in a fast-paced environment.
Ability to speak, read, and write Standard English.
COVID-19 vaccine card.

Nice To Haves

Bilingual ability.
Ability to drive a manual transmission.

Responsibilities

Welcome patients and guests, park and retrieve their vehicles, and assist with loading and unloading belongings.
Create and manage schedules for direct reports and maintain appropriate staffing levels.
Train, coach, develop, motivate, and empower team members.
Use weekly customer-service metric reports to deliver a high-quality customer experience.
Lead by example and maintain high customer-service standards.
Build effective relationships with patients, guests, hospital staff, and team members.
Report and document incidents, accidents, and claims with the appropriate HR representative.
Attract, hire, and retain a diverse team of employees.
Use a laptop or tablet to manage communication, run reports, complete training, and check in guest vehicles.