Site Manager - Flying Ace Express Car Wash
About The Position
Become part of our growing team and enjoy a $65,000 base salary! As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey. At Flying Ace Express Car Wash, we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Assistant Site Manager to leadership roles and beyond.
Requirements
- High school diploma or equivalent required.
- Minimum 2–5 years of leadership experience, preferably in a customer-facing or operational role.
- At least 2 years of customer service experience with proven de-escalation and conflict resolution skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong communication and leadership abilities with a focus on motivating teams.
- Must be able to close the site one night per week.
- Basic computer proficiency (POS systems, Microsoft Office, Google Workspace, etc.).
Nice To Haves
- Associate or bachelor’s degree preferred.
Responsibilities
- Create and maintain a customer service culture.
- Be the main point of contact for all customer service issues.
- Maintain sales goals.
- Educate on the benefits of our unlimited wash club memberships.
- Maintain the appearance and performance of the site.
- Motivate employees and carry out site goals.
- Hold your team to a high standard by setting, monitoring, and achieving goals related to sales, customer satisfaction, and employee retention.
- Ensure all aspects of the wash — equipment, facilities, and staffing — are maintained at the highest level of quality.
- Maintain in-depth knowledge of wash equipment and the entire wash process to ensure smooth daily operations.
- Assist with recruiting, training, and onboarding new Team Members.
- Manage site scheduling and labor budgets effectively.
- Conduct regular team performance reviews to ensure alignment with company policies and procedures.
- Oversee inventory management and place orders efficiently to support site needs.
- Directly oversee and manage all employees at the site, ensuring accountability, engagement, and performance excellence.
- Perform other duties as assigned.
Benefits
- Competitive Pay + Bonus Opportunities
- Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
- Secure future: 401k with up to 4% company match.
- Recognition programs
- Ongoing training and professional development
- Unlimited Wash Club membership
- 50% off retail items
- Company-provided uniforms
- Educational reimbursement
- Paid vacation (per Employee Manual)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
