Site Manager Sonoma Creek/Cabernet

BURBANK HOUSING DEVELOPMENT CORP•Sonoma, CA

7d•$24 - $26•Onsite

About The Position

The Site Manager of Sonoma Creek Apartments is responsible for oversight of the daily operations at Sonoma Creek, Cabernet, and assists as a floating manager at other sites as needed. The responsibilities include but are not limited to: reviewing applications for potential tenants, rents or leases apartments, collection of rents and deposits, oversees use of community room, multi-purpose room, coordinates maintenance of property, investigates and resolves tenant complaints and issues, prepares necessary reports, and supervises on-site staff. The Site Manager resides on site in a 2-bedroom apartment within the community.

Requirements

At least 3 years experience managing a large apartment complex, subsidized housing experience preferred.
Real Estate license or college level property management course work is preferred.
Commitment & enthusiasm towards achieving Burbank Housing’s Mission and Vision Statements.
Ability to work cooperatively and effectively with a diverse group of people.
Strong oral and written communication skills.
Strong time management skills and ability to multi-task.
Proficiency in English is required in both spoken word and written language.
Ability to read and interpret rental agreements, government regulations, and budgets.
Ability to write effective business correspondence.
Ability to effectively communicate information and respond to questions from groups and individuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Attention to detail and high degree of accuracy required.
Ability to analyze and interpret technical procedures and instructions.
Ability to collect data, establish facts, and draw valid conclusions.
Ability to supervise, train, and direct on-site staff.
Must be detail oriented, well organized, and must be sensitive to the needs and concerns of tenants and staff.
Possession of a valid California Drivers License, a satisfactory driving record, and automobile insurance per requirements of the State of California.
Working knowledge of computer software and systems: Excel, Word, Windows XP, Outlook E-Mail
Clean or acceptable criminal background history for employee and adults age 18 years and older who reside with employee.

Nice To Haves

Subsidized housing experience preferred.
Real Estate license or college level property management course work is preferred.

Responsibilities

Review tenant applications for eligibility; maintain and purge waiting lists; show available units.
Follows Burbank Housing’s procedure for processing eligible applicants within the program guidelines attached to the property (i.e. TCAC, CHFA, HUD, RHCP).
Ensure that all new move-in files are complete and orderly.
Walks property at least twice per day (once in the morning and once in the evening) to assure residents of management presence and to monitor the overall appearance of the property.
Ensures that vacant units are "turned" in the fastest possible time by monitoring timeliness of vendors and maintenance staff.
Keeps property vacancy loss to a minimum by processing multiple applicants simultaneously upon receipt of notice of intent to vacate by current resident.
Distributes rent bills, collects rent and security deposits for submittal to the accounting department.
Works with accounting staff to facilitate smooth accounting procedures; fills out Tenant Status Change Orders in a timely fashion.
Completes lease form, outlines conditions and terms of occupancy with new resident and completes relevant paperwork.
Performs annual re-certification of tenants, completes required weekly reports, monthly reports, ticklers and compliance reports.
Cooperates with compliance staff in submitting requested information for audits, inspections and annual reports for lenders and regulatory agencies.
Supervises on-site staff, providing constant feedback through verbal and written communications, participates in annual performance reviews, sets priorities and goals, collection of time sheets, and oversight of work to ensure timeliness and a professional manner.
Instructs tenants in emergency procedures, appliance use, and property rules.
Investigates tenant complaints and resolves tenant issues, prepares written incident reports, prepares and serves tenant warning notices, 3-Day notices, 10-Day notices, and 30-Day notices, appears in eviction proceedings, and maintains a daily Manager’s log.
Shows vacant units and applies approved marketing strategies to reduce vacancy loss.
Conducts annual unit inspections, walk through of vacated units assessing any damage, cost of repairs, and arrange turnover repairs.
Prepares security deposit refund statements and submits to accounting department for disbursement in accordance with lease provisions.
With the Maintenance Crew Leader and Maintenance Operations Manager, schedules maintenance staff, engages subcontractors in repairing plumbing or electrical malfunctions, painting of apartments or buildings, and maintaining landscaping or gardening work, and prepares maintenance work orders for all maintenance work to be performed.
Provide local information of available nearby schools, shopping malls, recreational facilities, and public transportation.
Oversees, coordinates, and maintains calendar of events and users for multi-purpose room and computer room use.
Works in cooperation with Service Coordinator staff.
Other duties as assigned.