Site Manager - Topeka, KS

Dragonfly Health • Topeka, KS

1d • $52,000 - $60,000 • Onsite

About The Position

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states. Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most. We offer a dynamic and inclusive workplace where you’ll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

Requirements

• Proven success in managing operations, with at least 1-2 years in a senior or lead role.
• Understanding of P&L management and experience in healthcare or durable medical equipment is strongly preferred.
• Knowledge of general business management as normally obtained by completion of degree in business or related field.
• Strong interpersonal and communication skills to manage relationships and resolve challenges with care.
• Ability to professionally communicate information to across all levels and audience groups.
• Initiative, creativity, and a commitment to building a highly supportive team environment.
• Ability to lift and transport medical equipment (up to 75 lbs.) and perform on-call coverage as needed.
• Familiarity with HIPAA, OSHA compliance and others as necessary.
• Telemetrics, Concur, Inventory Management Systems/DME Track. MS Office applications Excel, Outlook, SharePoint, Teams, Salesforce and Teams.
• Confirmed MVR of three consecutive years driving history with no major moving violations or accidents.
• Must have a current active Driver’s License.

Responsibilities

• Oversee daily operations at one or more locations, ensuring seamless delivery, service, and pick-up of durable medical equipment.
• Monitor staffing, labor costs, and inventory to achieve budgetary targets while maintaining high service standards.
• Recruit, train, and coach warehouse and delivery technician staff to deliver outstanding results aligned with Dragonfly Health’s core values.
• Uphold company standards, federal/state regulations, and CHAP guidelines in safety, inventory control, and equipment management.
• Supervise and participate in deliveries during business and after-hours to meet service targets and foster client relationships.
• Manage inventory, oversee vehicle maintenance, and ensure proper equipment handling and sanitization.
• Address escalated service issues with urgency and care, creating win-win outcomes for patients, caregivers, and partners.
• Build relationships in the community through in-service training, client visits, and proactive communication.

Benefits

• Competitive Pay $52,000 - $60,000 annual salary + bonus opportunity
• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree