Site Leader- Augusta, GA

Marmon Holdings, Inc.•USA_GA_Remote, GA

1d•Onsite

About The Position

Railserve is hiring an experienced and safety-focused Site Leader in Augusta to oversee daily rail switching and industrial operations within an active customer facility. This is a full-time leadership role responsible for maintaining safe operations, developing employees, managing customer relationships, and ensuring operational excellence across all site activities. The Site Leader is responsible for the overall management and performance of a Railserve operation. This role provides leadership for employees engaged in rail switching, track maintenance, transloading, equipment operation, and related industrial services while ensuring operations are conducted safely, efficiently, and in accordance with customer expectations. This position serves as the primary point of contact for both employees and customers and plays a key role in workforce planning, safety compliance, operational execution, cost management, and employee development. The Site Leader works closely with regional leadership to maintain service quality, improve operational performance, and develop future leaders within the organization. The ideal candidate is a strong communicator and operational leader who enjoys developing employees, solving problems, and building long-term customer relationships in a fast-paced industrial environment.

Requirements

High school diploma or GED preferred
1+ years of supervisory experience in rail operations, logistics, manufacturing, transportation, or a related field required
Strong leadership, coaching, and employee development skills
Strong communication and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Strong organizational and problem-solving abilities
Proficiency with Microsoft Office products including Word, Excel, and Outlook
Ability to read and interpret safety rules, operating procedures, and technical instructions
Ability to write reports, business correspondence, and operational documentation
Ability to analyze operational data and performance metrics
Reliable transportation required
Ability to travel up to 10% as needed
Must be able to pass a pre-employment drug screen and background check

Nice To Haves

Previous railroad experience preferred
Military experience is a plus

Responsibilities

Maintain a safe work environment through employee training and operational oversight
Ensure compliance with company safety procedures and regulatory requirements
Promote and maintain a strong safety culture throughout the operation
Maintain required certifications, qualifications, and training records
Lead, coach, and develop employees across all operational functions
Identify high-potential employees and support succession planning efforts
Develop work schedules and staffing plans to maintain operational effectiveness
Foster employee engagement and accountability
Ensure operations meet customer expectations and contractual obligations
Manage payroll, fuel, equipment, and operational costs
Oversee purchase order processes and site expenditures
Coordinate preventive maintenance programs with mechanical teams
Monitor operational performance and identify improvement opportunities
Build and maintain strong customer relationships
Serve as the primary customer contact for operational issues and service needs
Ensure customer concerns are addressed professionally and promptly
Manage timekeeping, performance evaluations, reporting, and operational documentation
Complete customer and company-required reports accurately and on time
Support hiring, onboarding, employee development, and performance management activities
Perform additional operational and leadership duties as assigned