Site Leader

Stord•Hebron, KY
•Onsite

About The Position

The Site Leader is responsible for the day to day operations in a fast-paced warehouse environment. This role is responsible for delivering and executing daily and short-term plans to achieve operational and business objectives. Assist the General Manager with all activity within the four walls of a Stord fulfillment center and must provide a strong vision and direction for the team, drive operational excellence, and implement scalable processes to meet business objectives.

Requirements

  • Bachelor’s Degree in Supply Chain Management, Business or related field highly preferred
  • At least 5-7 years of leadership experience in a warehouse or distribution environment; with at least 4 years of supervisory experience required. Preferably with Supply Chain or Logistics
  • Must have prior experience utilizing a Warehouse Management System (WMS), material handling equipment and/or various storage systems
  • LEAN experience preferred
  • Food Grade experience preferred
  • Ability to deliver excellent customer service and develop mutual benefiting relationships with all partners
  • Possess a history of growing responsibilities within a warehouse/distribution environment
  • Ability to identify and understand problems, challenges and opportunities by analyzing and comparing data to reach a beneficial conclusion
  • Ability to influence change management and operational performance from areas outside of his/her direct control
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to plan, organize and manage multiple projects and set priorities
  • Ability to effectively present information and respond to questions from groups of managers, clients and general public
  • Ability to read, analyze and interrupt policies and contracts
  • Must be proficient with Microsoft Office including: Word, Excel and PowerPoint

Responsibilities

  • Manage multiple supervisors and hourly associates in a warehouse or small grouping of warehouses, ranging in size from 30,000-600,0000 square feet per building
  • Plan, monitor and execute staffing schedules and adjust as needed to ensure proper staffing levels that support operational demands and business objectives
  • Manage inbound and outbound loading and unloading of trucks while maintaining warehouse organization and inventory accuracy
  • Maintain productivity, customer service and safety standards on a daily basis
  • Provide superior customer service and maintain professional and courteous relations with strategic partners
  • Train, coach, mentor and develop staff to achieve business objectives while providing career development opportunities, conduct performance reviews
  • Manage revenue and expenses compared to budget; manage and track key performance indicators (KPIs)
  • Communicate to operations’ staff in areas such as: objectives, policies, procedures, safety methods, practices, programs, etc.
  • Assist in delivering the facility-wide operational budget
  • Assist Manage recruiting and strategic labor planning
  • Establish and deliver targets for safety, efficiency, and quality
  • Develop and deliver comprehensive peak season strategies
  • Collaborate closely with Stord’s Warehouse Excellence team to provide an unmatched customer experience
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