Site Leader- Columbia, SC
About The Position
Railserve is hiring an experienced and safety-focused Site Leader in Columbia to oversee daily rail switching and industrial operations within an active customer facility. This is a full-time leadership role responsible for maintaining safe operations, developing employees, managing customer relationships, and ensuring operational excellence across all site activities. Railserve is a leading provider of industrial railyard services across the United States and Canada. Our teams deliver on-site rail switching, material handling and transloading, track construction and maintenance, and locomotive service and repair for customers who depend on safe, reliable rail operations every day. With decades of industry experience, Railserve is built on a foundation of safety, teamwork, and operational excellence. We invest in our people, promote from within, and use innovative, safety-focused technology to keep railyards running efficiently.
Requirements
- High school diploma or GED preferred
- 1+ years of supervisory experience in rail operations, logistics, manufacturing, transportation, or a related field required
- Previous railroad experience preferred
- Strong leadership, coaching, and employee development skills
- Strong communication and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational and problem-solving abilities
- Proficiency with Microsoft Office products including Word, Excel, and Outlook
- Ability to read and interpret safety rules, operating procedures, and technical instructions
- Ability to write reports, business correspondence, and operational documentation
- Ability to analyze operational data and performance metrics
- Reliable transportation required
- Ability to travel up to 10% as needed
- Must be able to pass a pre-employment drug screen and background check
Nice To Haves
- Military experience is a plus
Responsibilities
- Maintain a safe work environment through employee training and operational oversight
- Ensure compliance with company safety procedures and regulatory requirements
- Promote and maintain a strong safety culture throughout the operation
- Maintain required certifications, qualifications, and training records
- Lead, coach, and develop employees across all operational functions
- Identify high-potential employees and support succession planning efforts
- Develop work schedules and staffing plans to maintain operational effectiveness
- Foster employee engagement and accountability
- Ensure operations meet customer expectations and contractual obligations
- Manage payroll, fuel, equipment, and operational costs
- Oversee purchase order processes and site expenditures
- Coordinate preventive maintenance programs with mechanical teams
- Monitor operational performance and identify improvement opportunities
- Build and maintain strong customer relationships
- Serve as the primary customer contact for operational issues and service needs
- Ensure customer concerns are addressed professionally and promptly
- Manage timekeeping, performance evaluations, reporting, and operational documentation
- Complete customer and company-required reports accurately and on time
- Support hiring, onboarding, employee development, and performance management activities
- Perform additional operational and leadership duties as assigned
Benefits
- Medical, Dental, and Vision coverage
- Company-paid employee and dependent life insurance
- Company-paid sickness and accident income
- 401(k) with company match
- Annual safety shoe reimbursement
- Prescription safety wear
- Holiday pay
- Vacation
- Marmon employee discount program
- Bonus eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
