Site Leader- Fulfillment Operations

Cart.com•Temecula, CA

9d•Onsite

About The Position

Who We Are: At Cart.com, our mantra is “Be Brand Obsessed”. Why? Because we know that our lives are shaped by the brands we interact with daily. As a new disruptor in e-commerce, Cart.com’s mission is to not only help brands scale seamlessly, but also build a deeper connection with their customers. We obsess over the brands we serve and the things they care about, and that passion is what drives us to provide a consumer experience like no other. Since our founding in 2020, Cart.com’s one-of-a-kind e-commerce platform has quickly redefined how brands operate online. With our end-to-end world-class tools and services, we empower brands to manage their stores, find more customers, and deliver their products in one seamless experience. It is our mission to give brands the same capabilities as the world's largest retailers so they can do more of what they love—getting their great products into the hands of amazing customers. We are always looking for entrepreneurial, innovative and determined humans who are eager to creatively transform the e-commerce space. Sound like you? Come hop on the brandwagon and discover what Cart.com is all about. Cart.com is building a community that is committed to living out these 6 core values: WE ARE OBSESSED WITH BRANDS: We live for brands and are fanatical about their success. WE THINK BEYOND THE BOX: We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems. WE DON'T GIVE UP: No one expected this to be easy. We are resilient— we dig in and keep going. WE SPEAK UP: Every person here has an obligation to question norms, voice concerns, and offer their perspective. WE WORK TOGETHER: We work with integrity and respect, ask for help, and extend the same help to others. WE ARE HUMAN: Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve. This position is open to applicants or individuals who are located in or around the Temecula, CA area and is an Onsite role. The Role: The Site Leader is a key leadership role in our growing fulfillment organization supporting the growth of our business. This position will oversee supervisor(s) and hourly team members as well as interacting daily with key company leadership overseeing one of our fulfillment centers . We view this as an exciting new opportunity for a true results-oriented , creative , motivational leader and who will oversee our Columbia, MD facility .

Requirements

6+ years progressive operational and managerial experience in a fulfillment center or similar logistics distribution environment.
4+ years of successful experience motivating, training, and leading your team into performing at extraordinary levels.
1+ yrs of Site leader experience in which you held full P&L responsibility of your own site.
Experience in a direct to consumer, as well as business to business pick and pack environment
Must be able to utilize data to support decisions and drive success in your responsible areas
High School diploma or GED

Nice To Haves

Understanding of basic facility/maintenance needs, HR/people functions , and driving safety performance
Ability to use moderate level Excel formulas and pivot tables to populate and analyze data to help with day-to-day operations.

Responsibilities

Effective and prompt communication of key issues to regional leadership, internal customer service managers/representatives as well as other fulfillment centers within the network to ensure best practices are adhered to and shared.
Scheduling and management of labor models including matching of labor to forecasted requirements, appropriate oversite of key performance indicators and ability to motivate and improve site performance.
Ensuring that all team members are appropriately trained in our warehouse management system and follow all SOP’s, achieve UPH targets and operate as a cohesive unit.
Development of weekly plans incorporating, UPH analysis and capacity requirements.
Effectively engage with the hourly workforce attending to and addressing their concerns.
Support the company’s growth objectives by effectively communicating any capacity constraints or improvements needed to improve efficiency and throughputs.
Ability to build an effective team including, retaining of key team members, eliminating safety obstacles, instilling pride in the departments supervised and ensuring effective communications on a regular basis.
Mentoring and development of your team to ensure the best possible performance, career development, and job satisfaction.