Site Lead - Intermediate FA - Richmond, B.C.

Commissionaires BCRichmond, BC
Onsite

About The Position

We are seeking a Site Lead to join our team at an Intermediate First Aid/OFA 2 site in Richmond. You will play a key role in ensuring the safety and security of the property while providing excellent customer service to our clients.

Requirements

  • Valid BC Security License.
  • Intermediate First Aid/OFA 2 certification.
  • Experience with CCTV and access control systems.
  • Strong problem-solving and decision-making skills.

Responsibilities

  • Coordinate daily security operations between assigned security personnel.
  • Assist with onboarding, orientation, and site-specific training of new security personnel.
  • Review and update post orders annually, and as required to reflect changes in client requirements, site operations, security risks, or regulatory obligations.
  • Provide guidance and support to security personnel regarding post orders, procedures, and service expectations.
  • Coordinate site spare personnel and assist with maintaining staffing continuity.
  • Manage shift schedules, vacation requests, shift trades, and time-off requests in coordination with management.
  • Ensure shift-to-shift communication and operational continuity.
  • Review reports, logs, and documentation for completeness and consistency.
  • Monitor service delivery standards and procedural compliance.
  • Act as the primary day-to-day liaison with designated client representatives.
  • Provide operational direction and coordination during incidents, emergencies, and escalations.
  • Escalate staffing concerns, operational issues, security incidents, or service-related matters to management as required.
  • Conduct security guard duties as per the post orders.

Benefits

  • Opportunities for career growth and advancement.
  • A challenging and rewarding work environment.
  • Valuable experience, ideal for those interested in pursuing a career in law enforcement.
  • Flexible hours and shifts to fit your schedule.
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