Site IT Engineer - Michigan Truck Plant

FordWayne, MI
1dOnsite

About The Position

Support a multi-shift operation in a manufacturing plant. - Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends). - Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant. Interface with Business IT and business owners to prioritize improvement efforts. -Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary - Focus on the integration / long term maintenance of applications. - Assist team lead with managing assignments and workload. - Develop, maintain, and share, accurate support documentation - High School diploma As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. Visa sponsorship is not available for this position.

Requirements

  • Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends).
  • Dell PC's, Dell Laptops, HP Printers, and HP Server
  • Windows server and Windows Active Directory/ADFS
  • VM servers (vSphere)
  • Server administration; Windows (2012+) or Linux
  • Ability to multi-task; managing multiple tasks
  • Work efficiently and effectively with diverse, cross functional teams under stressful circumstances
  • Ability to communicate effectively with business users and IT professionals including globally distributed teams.
  • The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams. Including the ability to adjust communications appropriately for the audience across all levels of management and knowledge.
  • Motivated self-starter
  • Identifying, investigating & solving problems without supervision

Nice To Haves

  • Manufacturing experience is preferred, but not required.

Responsibilities

  • Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
  • Interface with Business IT and business owners to prioritize improvement efforts.
  • Support Plant Floor Systems / PDO teams in resolving incidents
  • Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary
  • Focus on the integration / long term maintenance of applications.
  • Assist team lead with managing assignments and workload.
  • Develop, maintain, and share, accurate support documentation

Benefits

  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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