Site General Manager

GO Car Wash•Fredericksburg, VA

6d•Onsite

About The Position

As a Site General Manager at GO Car Wash, you’ll essentially own your own car wash! You’ll have responsibility for all aspects of operating your car wash, but with regional and central support teams helping you. You’ll manage, and continuously improve, the facility, equipment, inventory, marketing, sales, expenses, service, and safety at your site, making sure you, your team, and your site excel at giving our customers a convenient, consistent, exceptional car wash experience—and addressing customer claims when they occur. You’ll also hire, train, coach, manage, and develop a team in line with our standards and values, as well as creating a culture that engages your Teammates.

Requirements

High school diploma or equivalent
2 years of management experience, ideally in a service-related business
Ability to deliver excellent customer service and drive sales growth
Strong leadership and interpersonal skills to engage people
Ability to manage time, work, and team to complete many varying responsibilities
Ability to achieve financial and performance results through own and other teams
Ability to proactively and creatively solve operation, people, and profit challenges
Must be able to pass a satisfactory criminal background check before being hired.

Nice To Haves

Bachelor's degree in business
Car wash experience

Responsibilities

Manage and continuously improve the facility, equipment, inventory, marketing, sales, expenses, service, and safety at your site.
Ensure the team and site excel at giving customers a convenient, consistent, exceptional car wash experience.
Address customer claims when they occur.
Hire, train, coach, manage, and develop a team in line with GO Car Wash standards and values.
Create a culture that engages Teammates.