Site Engagement Liaison

IRERaleigh, NC
Remote

About The Position

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Site Engagement Liaison to join our diverse and dynamic team. As a Site Engagement Liaison at ICON, you will play a pivotal role in fostering relationships with clinical trial sites, enhancing site engagement, and contributing to the advancement of innovative treatments and therapies. The Site Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON’s clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial’s eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site’s strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site’s pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains “top of mind” with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial’s sponsor.

Requirements

  • Bachelor’s degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies.
  • 3-5 years in clinical research at the clinical research site level required.
  • Highly developed organizational, problem solving and analytical skill, with the ability to prioritize time-sensitive tasks and work independently, and to make decision and to progress projects.
  • Excellent communicator, both in written and spoken language, able to produce reports and project plans to a high standard.
  • Must have strong computer skills in MS Word, Excel and PowerPoint.

Nice To Haves

  • Exposure to the clinical research environment as a SEL, study coordinator, or similar role is highly preferred.

Responsibilities

  • Effectively conduct a high volume of outreach to clinical site staff on assigned studies.
  • Identify barriers to patient recruitment as well as solutions to those barriers.
  • Understand the scientific basis of assigned clinical trials.
  • Utilize educational materials to effectively communicate the science behind the clinical trial to the study teams.
  • Be able to communicate the scientific basis of the trials to other team members, investigators and site staff.
  • Identify effective prescreening strategies for each trial and recommend improvements as needed.
  • Provide detailed reports of interactions with investigators and site staff.
  • Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
  • Participate in business development activities as assigned.
  • Other duties as assigned.

Benefits

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
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