Site Engagement Liaison

ICON plc • Blue Bell, SD

4d • Hybrid

About The Position

Site Care Partner ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Site Care Partner at ICON, you will foster relationships with clinical trial sites, enhancing site engagement, and contribute to the advancement of innovative treatments and therapies.

Requirements

• Bachelor's degree in life sciences or a related field.
• Previous experience in clinical research, site management, or a related field preferred.
• Strong interpersonal and communication skills, with the ability to build rapport and establish effective working relationships with diverse stakeholders.
• Excellent organizational and problem-solving skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Knowledge of ICH-GCP guidelines and regulatory requirements for clinical trials.
• Willingness to travel as required (approximately 60%).
• Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Responsibilities

• Contribute to clinical research activities, taking responsibility for your deliverables and working collaboratively.
• Building and maintaining strong relationships with key stakeholders at clinical trial sites, including principal investigators, site coordinators, and research staff.
• Providing support and guidance to site staff on study protocols, procedures, and regulatory requirements, ensuring compliance and successful study conduct.
• Identifying opportunities to improve site engagement and optimize site performance through regular communication and feedback mechanisms.
• Collaborating with internal teams to develop and implement site engagement strategies tailored to the specific needs of each study and site.
• Monitoring site performance metrics and providing regular updates to study teams on site engagement activities and outcomes.

Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level