Site Director

Flourish Research•Covina, CA
•Onsite

About The Position

Flourish Research is looking for a motivated, talented, and creative Site Director for its Covina, California site. This role is responsible for overseeing the financial and operational aspects of the site, managing and developing a team of operations managers, and ensuring compliance with all relevant regulations and protocols. The Site Director will own the P&L for the site, drive performance, and foster a positive and inclusive work environment. This position offers an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

Requirements

  • Bachelors degree in basic science, nursing, or healthcare management.
  • Minimum of five years’ experience in clinical research.
  • Minimum five years of experience in an operational leadership role with experience managing site-level leaders.
  • Minimum eight years of experience in a clinical research role.
  • Exceptional knowledge of clinical research methods.
  • Strong management and leadership skills.
  • Demonstrated ability to collaborate and align with operations.
  • Excellent oral and written communication skills.
  • Excellent computer skills to include Office365 products.
  • Experience in writing and reviewing Standard Operating Procedures.
  • Strong problem-solving, risk assessment, and impact analysis abilities.
  • Demonstrated experience in process improvement.
  • Strong negotiation and conflict management skills.
  • Flexible and able to multi-task and prioritize competing demands.
  • Ability to think independently and influence when appropriate.

Responsibilities

  • Oversee financial and operational metrics, including budget targets, reports, and continuous improvement activities.
  • Analyze operational volume and labor staffing models to determine optimal staffing requirements.
  • Lead, develop, mentor, and engage a team of operations managers to execute clinical/operational strategies.
  • Drive performance and coaching/development objectives for the team.
  • Own the P&L for the site, responsible for executing against margin/EBITDA targets and other performance metrics.
  • Implement plans and processes to maintain productivity and profitability.
  • Effectively use financial levers to manage a P&L and operational budget, including fixed and variable costs and capital expenditures.
  • Recruit, train, assess, develop, and retain clinical staff.
  • Assess performance, provide recognition, and offer performance coaching.
  • Identify site-level management development and training needs.
  • Serve as the change, culture, and engagement champion for the site.
  • Develop a pipeline of effective leadership at the facility level.
  • Direct specialty recruiting strategy to fulfill site needs.
  • Represent Flourish Research professionally in all interactions.
  • Establish and maintain SOPs and policies and procedures to ensure compliance with Good Clinical Practices, federal regulations/ICH guidelines, HIPAA laws, and sponsor protocols.
  • Assist in planning and maintaining structured in-service trainings and/or staff meetings.
  • Participate in pre-study, ongoing, and close-out monitoring visits with sponsor/(CRO) representatives.
  • Ensure the safety of study participants through appropriate staff training.
  • Ensure continuous high-level involvement by principal investigators.
  • Ensure data integrity through close collaboration with Quality Control (QC).

Benefits

  • Health, dental, and vision insurance plans
  • 401(k) with a 100% employer match on the first 4% of employee contributions
  • Tuition reimbursement
  • Parental leave
  • Employee referral program
  • Employee assistance program
  • Life insurance
  • Disability insurance
  • Generous PTO plan covering vacation, sick, personal days
  • 8 paid holidays
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