Site Director - Challengers Club

Boys & Girls Clubs of Metro Los Angeles•Los Angeles, CA

156d•Onsite

About The Position

The Site Director is responsible for promoting an environment of continuous learning and mission-driven growth with the relentless pursuit of excellence. This individual is a key member of the management team and will be responsible for the development of a comprehensive strategy to increase and/or maintain the Club’s daily attendance by focusing on membership recruitment, retention, and building the Club’s presence in the community. The Site Director will regularly generate reports on programs, personnel, facilities, and general operational functions. The Site Director supervises the Program Coordinator, Membership & Family Services Coordinator and program staff and is responsible for their overall direction, coordination, and evaluation. This role is accountable for all of the day-to-day operations of their site, including matrix management of the Athletic Director and Case Manager to ensure alignment and cross-departmental collaboration.

Requirements

Bachelor’s Degree in Education or related field, or equivalent experience.
Three (3) years of experience in a Boys & Girls Club or similar organization managing staff and youth programs.
Must be able to work a flexible schedule, which may include evenings, weekends and/or holidays.
Hold a valid drivers’ license and pass motor vehicle driving record check.
Pass criminal background check.
Pass (negative result) a TB test.
Demonstrated interpersonal and communication skills

Nice To Haves

Experience with youth development programming, planning, implementing, facilitating, and evaluating quality programs preferred.
Experience with a rapidly growing and changing organization.
CPR and First Aid Certifications preferred

Responsibilities

Sets the vision and direction for program operations and initiatives by using data to drive decision-making.
Establishes annual membership goals including Other Youth Served (OYS), membership recruitment, Average Daily Attendance (ADA), member retention and attendance.
Plans for and ensures that the environment, programs, and services prepare youth for success and programs delivered result in positive outcomes.
Provides and ensures that regular performance feedback, counseling, mentoring, training and coaching to include required performance evaluations and goal setting processes are being completed for all Club staff.
Serves as the ambassador for the organizational culture, ensuring that the Club’s mission, vision, and values are upheld and embedded in all aspects of the program.
Provides leadership and supervision to Program Coordinators and Lead staff across age groups, with attention to aligning program goals across developmental stages (elementary, middle school, and teens).
Collaborates cross-departmentally with the Athletic Department and Case Management Department to align program goals, schedules, and youth support services, ensuring consistent communication and cohesive day-to-day operations.
Provides matrix-style leadership to the Athletic Department and Case Management Department by offering guidance, feedback, and accountability, supporting project execution, program quality standards, and timely completion of deliverables.
Facilitates regular coordination meetings with Athletic and Case Management staff to review program needs, address barriers, and integrate athletic programming with case management supports to improve member outcomes and overall site performance.
Attends relevant community and school meetings; participate in local councils, roundtables, committees, and other collaborative opportunities.
Establishes and maintains purposeful and positive relationships with members, parents, staff, community service providers, and community stakeholders.
Resolves conflicts, disputes and/or concerns of staff, Club members, volunteers, and/or parents.
Ensures a safe, clean, and positive environment is created and maintained producing a sense of physical and emotional safety and belonging for all Club members, staff and visitors.
Manages administrative and operational processes, overseeing the expenses for the maintenance and repair of buildings, equipment, and other items in the facility and vehicles.
Addresses the future needs of the program and stakeholders through creative problem solving, informed risk taking and fostering new ideas.
Manages and fulfills grant requirements.
Initiates the Emergency Response Program while conducting safety inspections to ensure preparedness.
Ensures that transportation protocols and guidelines are followed.
Oversees, manages and approves all financial transactions including deposits, dues, fees, purchase orders and time cards.
Establishes and monitors asset management procedures and inventory control.
Oversees Member Management Database System (MMS) and all required data and reporting.
Manages Club Site programs budget.
Assumes all other duties as assigned.